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Matthew Duvall
Matthew Duvall at Shottenkirk Nissan Rome

Matthew Duvall

Service Manager

Shottenkirk Nissan Rome

1500 Veterans Memorial Hwy NE
Rome, GA 30161

4.9
123 Reviews
4.9

123 Reviews

Write a Review

Dealership Experience

5 yrs, 10 mos

Specialties & Trainings

Nissan Expert Service Advisor

123 Reviews of Matthew Duvall

April 27, 2024

Dealership Rating
Employee Rating

The oil change I got was a great bargain thanks to a coupon I got. The man writing me up was very nice and helpful. The work was done in a timely manner. I give it a 5 star. Thank you More

by EGMCSD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Brad McDevitt, Ephran Price, Martin Sweatman, Ronnie Blake, Kristopher Nowakowski, Seth Davis, John Rutledge, Nancy Miranda

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April 25, 2024

Dealership Rating
Employee Rating

Service was good. . Timing was great. Overall professionalism was excellent. In and out as promised. More

by JAC60NURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nancy Miranda

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Apr 26, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 24, 2024

Dealership Rating
Employee Rating

Very proffesional will recommend to anybody will keep taking my vehicle for service and check outs More

by Agerosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Nancy Miranda

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Apr 25, 2024

Shottenkirk Nissan Rome responded

Agerosa, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 24, 2024

Dealership Rating
Employee Rating

Marty Sweatman is a fantastic salesman. My new favorite. I love this dealership. People are friendly. The service department is great also. More

by GREEN9629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Sweatman

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Apr 25, 2024

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 21, 2024

Dealership Rating
Employee Rating

Everyone was very kind from start to finish. They got me in and out of there quickly. Would highly recommend. More

by AMYDEHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Ronnie Blake, Kristopher Nowakowski, Nancy Miranda , Not sure of everyone’s name. All great!

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Apr 22, 2024

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 20, 2024

Dealership Rating
Employee Rating

They are always on time with work completed in a timely manner. Nice setting area to be when completing service. More

by AMYTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Ronnie Blake, Nancy Miranda

Helpful
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April 10, 2024

Dealership Rating
Employee Rating

The Service Department has almost always been professional, accurate, and timely. Our only complaint is that the gentleman shuttling customers who dropped their vehicles off didn't pick up Sara More

by PALADIN021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua

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Apr 12, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 08, 2024

Dealership Rating
Employee Rating

In and out quickly with the service appointment, nice waiting area for customers. No issues on my visit. More

by Rita M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Nancy Miranda

Helpful
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Apr 09, 2024

Shottenkirk Nissan Rome responded

Rita, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 06, 2024

Dealership Rating
Employee Rating

Very customer oriented. Does a great job of keeping you informed of the status of service being performed. More

by FODERMIKUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Blake

Helpful
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Apr 08, 2024

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 05, 2024

Dealership Rating
Employee Rating

Very customer service oriented . Does an excellent job of keeping you informed. Gets it done in time More

by FODERMIKUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Ronnie Blake, Nancy Miranda

Helpful
Report | Print
Apr 08, 2024

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

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