Matthew Fisher

Mert and mohamed were very good helped Great job. Very transparent and very good vibe Very transparent and very good vibe More

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If I could give 0 stars, I would. I purchased a 2023 Subaru Crosstrek from EchoPark and had one of the worst first time car buyer experiences of my life. A few days after purchase, I purchased a 2023 Subaru Crosstrek from EchoPark and had one of the worst first time car buyer experiences of my life. A few days after purchase, my Crosstrek developed a very loud squeaking noise. A 2023 car should not be experiencing any noises like that. I took the car back to EchoPark for them to inspect. They had my car for the day and called me to tell me they couldn’t find any problems with the car. I talked to Sabrina and told her to tell their mechanics to look again. EchoPark kept my car another day and all of a sudden said my brake fluid was leaking and the car needed a part replaced. After receiving my car, later that same night the exact squeaking sound happened again. EchoPark had my car for two whole days but they failed to find or fix the problem. I then took the car to a Subaru dealership whose certified mechanics actually found a whole list of problems with the car. I needed new front and rear rotors, I had a broken wheel stud on one of my tires and needed new brakes because the previous brakes were improperly installed. In total it came to $1,518.53 in safety-related repairs and a $114.36 diagnostic fee. The Subaru mechanics fixed everything, including the squeaking problem. They found that the source of the squeaking was in fact, my brakes. Something EchoPark failed to acknowledge or fix. That is a major safety concern along with other issues that were never disclosed prior to sale. There is no way this car passed a legitimate state inspection. Even after Subaru identified the problem, EchoPark tried to get me to bring the vehicle back to them for a third time. I declined because they had already had two chances to properly diagnose and repair the vehicle. I no longer trusted them with my car and have another dealership fix any further damage they cause. EchoPark offered me a $700 check and that was it. Another red flag was during the purchase. I explicitly told the salesman named Tyler NOT to include an additional $700 charge. He added it anyway. I had also arranged financing through my credit union (Coastal Credit Union), but without asking or informing me, Tyler ran my loan through a different loan service instead. I only discovered all this after the paperwork was finalized. These are not “mistakes”, these are choices that benefited the dealership at my expense. BUYERS BEWARE: If you value honesty, transparency, and safety, DO NOT buy a car here. Read every line of your contract, verify your lender before signing, and have any used vehicle inspected by an independent mechanic before you buy. I strongly recommend going elsewhere and I hope you read this review so you will not become another one of their victims that they take advantage of More

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Nathan and Moe were fantastic to work with! We left with a better option than we came in hoping for! We left with a better option than we came in hoping for! More

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Tyrell was pleasant and personable and patient with my many questions. Very helpful, and I'm grateful for my new vehicle. If your looking for a new or used car, go see him! many questions. Very helpful, and I'm grateful for my new vehicle. If your looking for a new or used car, go see him! More

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Ben and Mohamed very patient easy to get along made my experience very good and very pleasant thanks a lot experience very good and very pleasant thanks a lot More

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Terry and Mohamed and Brittany were awesome 👍 thanks a lot for your help and wonderful experience lot for your help and wonderful experience More

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Thanks for terry and more and Brittany for making our experience with echo park wonderful and fun experience with echo park wonderful and fun More

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Mert and mohamed were awsome to work with i love my civic thanks a lot thanks a lot More

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Tj and Moe were very good made my day better thank goodness for that I appreciate you goodness for that I appreciate you More

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Mert helped me get into my Mazda cx-30, after the test drive he had it inspected once more to insure everything was good to go and understood the budget I had set in mind upon coming in. drive he had it inspected once more to insure everything was good to go and understood the budget I had set in mind upon coming in. More

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