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Matthew Fox

Overview Reviews (16)

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Matthew Fox

Matthew Fox | Page 2

Service Technician

AutoStar Chevrolet of Waynesville

282 Hyatt Creek Rd
Waynesville, NC 28786

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5.0

16 Reviews

Overview Reviews (16)

5.0

16 Reviews

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16 Reviews of Matthew Fox

January 24, 2025

Dealership Rating

Employee Rating

Very friendly and helpful. They work quickly and efficiently. They explained what my car needed with fair pricing They work quickly and efficiently. They explained what my car needed with fair pricing More

by k_moody29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Turpin, Gregory Winsell, Joy Haney, David Hartley, John Hooper , Brian Adkins, Wesley Mauney, Holly V

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Jan 28, 2025 -

AutoStar Chevrolet of Waynesville responded

k_moody29, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 15, 2024

Dealership Rating

Employee Rating

Second time in a row that’s a technician that does. The oil changes has left my oil filter loose and I’ve lost oil with less than 30 miles on it this time. The oil changes has left my oil filter loose and I’ve lost oil with less than 30 miles on it this time. More

by Xcelr18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Adkins, Holly V

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Dec 18, 2024 -

AutoStar Chevrolet of Waynesville responded

Xcelr18, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

October 15, 2024

Dealership Rating

Employee Rating

Great customer service. Wonderful attentive employees. Very quick and easy to deal with. Will be back Wonderful attentive employees. Very quick and easy to deal with. Will be back More

by sydneyholder123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joy Haney, David Hartley, John Hooper , Brian Adkins, Tyler Anthony, Justin Clayton, Wesley Mauney, Jonathan Palmer, Holly V

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Nov 05, 2024 -

AutoStar Chevrolet of Waynesville responded

sydneyholder123, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

September 11, 2024

Dealership Rating

Employee Rating

Have already written a review. Do I have to keep repeating everything. They are wonderful Do I have to keep repeating everything. They are wonderful More

by galejohnson794

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Adkins, Tyler Anthony, Danielle Ball, Justin Clayton

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Sep 19, 2024 -

AutoStar Chevrolet of Waynesville responded

galejohnson794, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 23, 2024

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Employee Rating

Awesome job found the problem with my car and got it fixed the same day fixed the same day More

by WJSTINES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Hartley, John Hooper , Brian Adkins, Tyler Anthony, Danielle Ball, James Kilby, Wesley Mauney, Jonathan Palmer

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May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

WJSTINES, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 20, 2024

Dealership Rating

Employee Rating

I went online to make my appointment. When I got there, they had no appointment for me but were able to work me in with no problem. Apparently, online appointments do not go thru to the When I got there, they had no appointment for me but were able to work me in with no problem. Apparently, online appointments do not go thru to them. Great experience overall. More

by EKB1111

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Rich, Joy Haney, David Hartley, John Hooper , Brian Adkins, Tyler Anthony, Danielle Ball, Wesley Mauney, Jonathan Palmer

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Mar 25, 2024 -

AutoStar Chevrolet of Waynesville responded

ekb1111, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!