Matthew Laurence | Page 6

Josh was super helpful and was very knowledgeable. He really took the time to help us get the deal we wanted and worked with us through and through. Along side with that Fred Anderson Toyota really ta He really took the time to help us get the deal we wanted and worked with us through and through. Along side with that Fred Anderson Toyota really takes car of military members and military families More

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I just purchased my second vehicle from Fred Anderson Toyota of Charleston. Everytime I've been there it's a decent experience. All the staff is very helpful from just getting an oil change to finding so Toyota of Charleston. Everytime I've been there it's a decent experience. All the staff is very helpful from just getting an oil change to finding something new. More

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The truck I came in to see was unavailable, but there was a better one waiting for me. The sales man, Elijah McNaughton, didn't try to upsell me or get me into a truck I didn't want. Elijah was helpful and n a better one waiting for me. The sales man, Elijah McNaughton, didn't try to upsell me or get me into a truck I didn't want. Elijah was helpful and not even slightly pushy. He really let the product sell itself. His amount of interaction with me was perfect. Elijah worked very well with the trade-in and finance team. He was just great. Matt Worlock, I think that was his name, the used trade-in guy gave me a fair appraisal for my truck, and helped closed the deal. The finance guy, Matthew Lawrence, was also great. He took the time to explain everything to me, and I didn't feel like he was trying to rush me out of there. He helped me find a warranty plan that was right for me. Wendy, the online sales rep that I first spoke to was also a great member of the team. She called me about an offer but it was a bad time for me to take the call. She promptly called again at my requested time. One last employee that I would like to mention, and arguably a very important one as she was my first impression of your dealership. The lady working the front desk this morning at 9am. I didn't get her name, but she was kind and inviting. She realized that I was waiting for too long (15 minutes) and she apologized sincerely and brought Elijah right over to see me. You have a great team here at your dealership, and I would 10/10 recommend y'all to my friends and family. More

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Where to start? Everyone there was SO NICE. They did not pressure me into buying something, getting a brand new car, or anything. This was the first car I'd ever pur Everyone there was SO NICE. They did not pressure me into buying something, getting a brand new car, or anything. This was the first car I'd ever purchased for myself, and they were so understanding. Brent was FANTASTIC. Matt L., the gentleman in finance, went to bat for me and my husband to make sure that every decision we made was in our best interest both realistically and financially. I cannot say enough good things about them. If you are in need of a new/used car, please consider them. More

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Very pleased with entire process purchasing my new Toyota. Elijah did a fantastic job and Max was terrific. They both went above and beyond during my purchase. I will definitely recommend them. Toyota. Elijah did a fantastic job and Max was terrific. They both went above and beyond during my purchase. I will definitely recommend them. More

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Customer service of Fred Anderson Toyota Charleston is a 10/10, especially Mr. Brent Poling who was very patient in answering all our questions and concerns, and gives his honest opinion as well, which is s 10/10, especially Mr. Brent Poling who was very patient in answering all our questions and concerns, and gives his honest opinion as well, which is so vital to us, so that we can select/ purchase the car appropriate to us and within our budget..For first time buyers like us, he was very helpful and guided us throughout the whole process. Our overall experience with Fred Anderson Toyota Charleston team (including Sir Matthew Lawrence and Sir Marlon Sabado) was so smooth and we got our car on the same day in just few hours 😊 We highly recommend them, especially Sir Brent!🤗 More

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Toyota did a great job of keeping us informed about the vehicle we wanted. They found us the exact one we wanted; and got it to us in a timely manner. vehicle we wanted. They found us the exact one we wanted; and got it to us in a timely manner. More

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Nice dealership, but sometimes there are so many customers you feel lost in the machine. But, I was there during the national computer crash, so things were a bit slower… Elijah was great. We ordere customers you feel lost in the machine. But, I was there during the national computer crash, so things were a bit slower… Elijah was great. We ordered Sienna. Elijah said, 4 to 6 months. And sure enough it arrived 4 months later. Thank you Elijah. Maverick is the best service advisor! Just thought I would throw that in … More

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Servicing my old car here was a breeze, they are fast and communicative. I also just traded that vehicle in at this dealer and the trade in process was smooth and easy. I would recommend this dealer to and communicative. I also just traded that vehicle in at this dealer and the trade in process was smooth and easy. I would recommend this dealer to anyone looking at toyota. More

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I came in knowing exactly what I wanted and Joey made sure that I got exactly that! He answered every question I had and was great in all aspects. I'm happy that he was there to help me make my purchase! sure that I got exactly that! He answered every question I had and was great in all aspects. I'm happy that he was there to help me make my purchase! More

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