Matthew Maillet
Matthew Maillet at Land Rover Sudbury

Matthew Maillet

Service Advisor

Land Rover Sudbury

83 Boston Post Rd
Sudbury, MA 01776

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Matthew Maillet

September 19, 2025

Dealership Rating
Employee Rating

Stacia the service advisor has extremely poor communication skills you will not get a call from her about your vehicle. Good luck waiting for a call back you're going to get texts and vague answe More

by joshua.guertin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2025

Land Rover Sudbury responded

Joshua, we appreciate your feedback and are truly sorry for the communication issues you experienced. It's disappointing to hear that our service didn't meet your expectations. Please feel free to reach out if there's anything more we can do or any further concerns we can address. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

September 15, 2025

Dealership Rating
Employee Rating

I had a great experience, Matt was very helpful. I highly recommend working with him. More

by sburke1383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Caissie

Sep 16, 2025

Land Rover Sudbury responded

We really appreciate you taking the time to leave Land Rover Sudbury this awesome review, thank you!

September 15, 2025

Dealership Rating
Employee Rating

Took my velar for my first oil service, everyone was very friendly and professional and took care of me right away. More

by rosapapu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Land Rover Sudbury responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Land Rover Sudbury.

September 12, 2025

Dealership Rating
Employee Rating

Matthew is great! He really works with the client to resolve any issues! The whole team is very professional and getting a clean car back is nice too! More

by louisechatham10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Land Rover Sudbury responded

We’re delighted to hear about your fantastic experience with Matthew and our team! Thank you for choosing Land Rover Sudbury. We truly appreciate your feedback!

August 23, 2025

Dealership Rating
Employee Rating

Fixed a tire problem on the original tires. Car now rides good. I appreciate that they stayed with it till it was fixed. More

by Ckolloff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Schinas

Aug 25, 2025

Land Rover Sudbury responded

We are so pleased to hear your car is riding smoothly again! Thank you for choosing Land Rover Sudbury and for sharing your experience with our team. We hope to see you back again down the road!

August 19, 2025

Dealership Rating
Employee Rating

Mathew took care of everything I needed to be done on my Defender, I very much appreciated his professionalism More

by Zero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Land Rover Sudbury responded

We are thrilled Mathew provided such professional and thorough service. Your appreciation means a lot to us, and we look forward to assisting you again at Land Rover Sudbury. Safe travels!

August 18, 2025

Dealership Rating
Employee Rating

I had a good pleasantry with everyone that I met at the Land Rover, Sudbury. My only complaint is the high amount of money I spent to correct the coolant leakage of my wife’s 2022 Velar with less than 25K More

by abiodunomooba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Land Rover Sudbury responded

We appreciate your feedback about our team and are happy they made your visit pleasant. We understand your concerns regarding the pricing and we assure you it is done with quality and longevity in mind. If you have any questions or would like to discuss this further, please don't hesitate to reach out directly. Safe travels ahead! Best, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

August 14, 2025

Dealership Rating
Employee Rating

Matt in the iservice department is very helpful, attentive, knowledgeable and good to work with. More

by Kjr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Land Rover Sudbury responded

Thank you for the kind review - Matt will be so happy to hear it! We appreciate your business and look forward to seeing you next time here at Land Rover Sudbury!

August 10, 2025

Dealership Rating
Employee Rating

Neil is the best! He was so helpful in making my purchase a pleasure to work with More

by Zero1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2025

Land Rover Sudbury responded

We're so glad you enjoyed working with Neil! Thank you for choosing Land Rover Sudbury and please don't hesitate to reach out if we can be of service again in the future!

August 02, 2025

Dealership Rating
Employee Rating

Matthew was amazing sale person, i felt very safe and secure with all the information that was given to me. I would definitely have him work on my truck anytime. Great work Matthew. More

by Sexypat4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Land Rover Sudbury responded

Thank you for sharing your great feedback about Matthew, we’ll be sure to pass it along! We appreciate your business and your five-star review will be shared with him. Obrigado por escolher o Land Rover Sudbury!

1

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