- Monica Sharma
The process of buying a car isn't always pleasant, but it was at Princeton Audi Volkswagen. We got a good price on a great vehicle, the dealership was clean (and the coffee delicious), and they even had an area where our kids could sit while we completed the transaction.
There were two things that truly impressed me, and that make this dealership stand out from others:
1. Completing the final paperwork was fast and easy. More than half the signatures were completed electronically and we received an electronic copy of everything for our records.
2. I have never received such a thorough review/demonstration of a vehicle's technology and features. Matt took his time making sure that everything was set up (bluetooth connetion for both our phones, memory for drivers seats, and even had us program a few stations in the radio to make sure we knew what we were doing), and showed us all the features from the cruise control to self-parking and heated seats.
It was the time Matt spent with us that was most impressive. He was a pleasure to work with and made sure that we knew about and understand all of the features and technology for our new Passat.
"Great experience, great car!"
- Anthony D.
Can’t rave more about my used car purchase (Golf TSI S) at VW Princeton. Salesman, Matt Rucko, was a pleasure to deal with. I got what I wanted, no over-selling, and at the settlement table there were no last-minute surprises or B.S. I was on my lunch break so they got me in & out as quickly as they could when it was time to finalize everything. Lastly, the detail staff delivered an immaculate vehicle. Would highly recommend VW Princeton. Thanks again, Matt & Demian!
"Matt had super patiences with my hubby & I."
Matt had the right and understandable answers to ALL of our questions, and then some.
Meet with courtesy and business professional like form. Proud that we decided to buy this Golf sports wagon. SO far so good.
"Great experience and great staff."
- Pat K
This review is coming a little later than most. Purchased my Golf Altrac in July. Matt Rucko was the best at helping us get through the paper experience. My car (13 years old and loved) had a repair problem that would have been more than the car was worth. Needed to replace it and had not even begun thinking "new car". We walked into Princeton VW and Matt was there to help. Took us out for a test drive, came back into the dealership and walked out 1 hour later looking forward to driving home in an Altrac which we did 2 days later. Had to have the car in for a minor service issue the next week. Service staff were amazing and I'm absolutely loving the car. Wouldn't go anywhere else.