Matthew Sands

Website sucks, kept changing incentives. Staff interactions were good on a face to face vehicle review. Staff interactions were good on a face to face vehicle review. More

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Scumy finance manager will change loan length to make warranty look better. They charge you $300 for “complimentary oil changes”. Then when you ask about the price they tell you they had to put a number warranty look better. They charge you $300 for “complimentary oil changes”. Then when you ask about the price they tell you they had to put a number there but didn’t actually charge you. Then when you get the loan statement they actually did charge you. Vehicle had an oil leak, damage belts and seized belt tensioner, despite Wisconsin Buyer Guide saying otherwise. Just make sure you do a GOOD job looking over the vehicle first! unfortunately I didn’t notice these issues until the day after purchasing the vehicle ($1314.71 in repairs.) I’ve contacted them 10+ times asking if they would help cover some of the costs and they keep saying they’ll help but keep making excuses as to why they haven’t helped cover the cost yet. We’ll see what happens, it’s been three weeks so not looking good. Chris tried to go to bat for me with some issues with my local service center recommending services that were needed but he’s also been the one giving me the run around saying they’ll help cover the oil leak, bad belts and seized tensioners but after nearly a month hasn’t materialized. Will update after situation is resolved. UPDATE: They are now saying that they won’t help because of the bad review, even though it’s been 4 weeks and no help 😂. You think you deserve a good review after you sold me a car with issues YOUR BUYER GUIDE says shouldn’t be there. Contacting Comsumer Protections to finally get this resolved. It’s crazy you can spend $30k dollars with these guys only to get treated like xxxx. Avoid these CROOKS. Only care about the money, especially Matt Sands. Idk if there’s a bigger slime ball in sales. Just finance cars dude… quit being greasy. Dude doesn’t even deserve 1 star rating. Only good part of the ordeal was that Daniel seemed like decent guy, answered all the questions I had, and was a great help. Can’t blame the salesperson for this. More

by TRAVISMAASS70 Verified Customer Verified Customer

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Great ! ! Bob was low key, friendly & very informative. Everyone I interacted with was very nice. ! Bob was low key, friendly & very informative. Everyone I interacted with was very nice. More

by BEECHER521 Verified Customer Verified Customer

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Parker was excellent and a great help in providing us with expert help and showing us the vwhicke with expert help and showing us the vwhicke More

by EUANFORD Verified Customer Verified Customer

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Thank you for an enjoyable purchase experience. I love my Jeep. Exactly what I was looking for. I love my Jeep. Exactly what I was looking for. More

by Jewels Verified Customer Verified Customer

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Good salesman, supporting team too slow, disorganized and not accurate. Took over 2+ hours to pick up vehicle due to errors and disorganized process. During that time many employees wondering around with no not accurate. Took over 2+ hours to pick up vehicle due to errors and disorganized process. During that time many employees wondering around with no apparent missions. More

by LASCHE19 Verified Customer Verified Customer

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