Matthew Turnmeyer | Page 3

A ++ Experience! I've been looking at the 2014 Ford Fiesta ever since it hit the lot, and last weekend (July 19th) I decided it was finally time to pull the trigger, s I've been looking at the 2014 Ford Fiesta ever since it hit the lot, and last weekend (July 19th) I decided it was finally time to pull the trigger, so to speak. To be entirely honest, until I visited the dealership, I hadn't decided on a location. I'd heard great things about Paradise Ford, and good things about Kelly Ford, but I can honestly say I'm happy with my decision to visit Palm Bay Ford. I contacted Troy Snow via text after locating a vehicle I was potentially interested in (Ford Fiesta SE with 201A) and he immediately responded kindly and was willing to answer all of my questions before I even stepped foot on the lot. We set up an appointment for Friday evening, the 18th. When I arrived at Palm Bay Ford, Troy introduced himself and quickly offered the services of Matt Turnmeyer. I was a bit taken aback that my "screen time" with Troy ended before it began, but changed my mind when I met Matt. As most individuals are, I was wary of the entire car buying experience. I did not want to feel forced into a vehicle, into a "deal", or into a high pressure situation. I'll say this at the get-go: Matt was a consummate professional. Kind, interested, and just challenging enough as a car salesman. Matt and his team had the vehicle set up for me to view (detailed and ready to go). We had a few conversations about different features, and it felt like talking to an old friend. After a quick test drive (I highly recommend this vehicle to, well, everyone!), we headed inside to talk numbers. I've always felt the details of this type of business deal is best left between the two parties, so I won't be providing numerical figures. It's important to note, however, that I left the dealership on Friday night without a vehicle and returned the next day to continue negotiations. During this entire time, Matt was patient, understanding, and I truly felt he was not only interested in selling a car, but making his buyer happy. I ended up walking out of Palm Bay Ford with my Fiesta, a good experience to write about (and tell family, friends, and coworkers), and a relationship with Palm Bay Ford that will continue for the life of my vehicle. In short, I recommend this dealership, and Matt Turnmeyer, without hesitation. You will be listened to, respected, and you'll get free car washes for life (I'm heading in for my first this week). More

Helpful 1

Report | Print

Sales staff Two Ford dealers are half the distance to your Dealership, but they did not seem to be interested in helping me find the car I wanted. I contacted Mr Two Ford dealers are half the distance to your Dealership, but they did not seem to be interested in helping me find the car I wanted. I contacted Mr. Snow by the internet and phone, it only took him 2 days to find the car I was looking for. Mr. Snow handed me off to Matthew Turnmyer and we completed the sale. I would be happy to send anyone to your Dealership and highly recommend Mr Turnmyer as the go to salesman. Gary Phillips More

Helpful 0

Report | Print

I gave this rating because Palm Bay Ford gave us the best experience we ever had when looking at/buying a vehicle. They knew their product very well and answered all questions we had. Mainly, we were treat experience we ever had when looking at/buying a vehicle. They knew their product very well and answered all questions we had. Mainly, we were treated special and could tell they appreciated their customers. Other places we have dealt with weren't even close to giving us this good of service. More

Helpful 0

Report | Print

Mickey and Matt were both extremely helpful when I bought my new suv. They answered all my questions and did their best to give me the best deal they could! They both called to see how I liked it and if I ne my new suv. They answered all my questions and did their best to give me the best deal they could! They both called to see how I liked it and if I needed anything. Thank you guys for being so great! I would definitely recommend them!! More

Helpful 2

Report | Print

Matthew helped make a good choice on a used truck. This is my fourth vehicle from palm bay ford. I love my free car washes and that everyone there made me feel like i was not just another sale but a friend is my fourth vehicle from palm bay ford. I love my free car washes and that everyone there made me feel like i was not just another sale but a friend that bought a car More

Helpful 0

Report | Print

WHEN GOING TO PALM BAY FORD IT IS ALWAYS A GREAT EXPERIENCE . I WOULDNT GO ANY WHERE ELSE.. I HAVE SPOKEN WITH MATTHEW TURNMEYER AND HE IS A VERY KNOWLEDGEABLE AND FOLLOWS UP ON HIS CUSTOMERS EV EXPERIENCE . I WOULDNT GO ANY WHERE ELSE.. I HAVE SPOKEN WITH MATTHEW TURNMEYER AND HE IS A VERY KNOWLEDGEABLE AND FOLLOWS UP ON HIS CUSTOMERS EVERY NEED .. ONE OF THE BEST SALES PERSONS I HAVE EVER DEALT WITH.. WOULD RECOMEND HIM TO OTHERS TO BUY A VEHICLE IN THE FUTURE ! :o) More

Helpful 0

Report | Print

Great customer service. Matt treated me like a friend and not like he was just trying to sell any car. Very respectful and knowledgable service not like he was just trying to sell any car. Very respectful and knowledgable service More

Helpful 0

Report | Print

The two best new car purchases I've ever made were from Matt. He's extremely knowledgeable and, in particular, very conscientious of and responsive to the needs of his customers. from Matt. He's extremely knowledgeable and, in particular, very conscientious of and responsive to the needs of his customers. More

Helpful 0

Report | Print

Our family experienced a horrible loss when our beloved Expedition was involved in an accident. Our truck was a complete loss. We were recommended to Palm Bay Ford to look for a new family member. To ou Expedition was involved in an accident. Our truck was a complete loss. We were recommended to Palm Bay Ford to look for a new family member. To our surprise a gently used Expedition much like the one we lost was waiting for us to take it home. Our salesperson Matthew was very patient and kind with regards to meeting our needs and understanding our loss. We are a die hard Ford family and we care for our vehicles like they are family members. The entire staff worked to get us the best deal so we may afford another wonderful Ford product since this was and unexpected purchase. The personnel in the parts department went above and beyond to make sure we had all that we needed to begin our new adventure on the road! They were very understanding, patient and kind. The service department was attentive and organized in regards to the vehicle being ready to go home and need to add that Palm Bay Ford has one of the cleanest service departments I have ever seen! We started the day with a sense of loss and left with a smile. Thank you Palm Bay Ford for taking a negative and making it a positive! The Jursik Herd More

Helpful 1

Report | Print

Repeat customer. 8 cars purchased since 2006. Another outstanding deal. Promptly located/delivered the exact vehicle we wanted. Service Department Shawn Senior and Junior provided superb customer care. outstanding deal. Promptly located/delivered the exact vehicle we wanted. Service Department Shawn Senior and Junior provided superb customer care. More

Helpful 1

Report | Print