Max Elentukh

Price was great, Sales was good , vehicle prep was poor after purchase. Not careful at all after purchase. Not careful at all More

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My daughter found a car she wanted to buy and we did not want the rate that the dealer's lender offered so we went elsewhere to get funding. At the time, I informed the salesperson which lender we would be want the rate that the dealer's lender offered so we went elsewhere to get funding. At the time, I informed the salesperson which lender we would be going though. When we tried to actually purchase the car, we got the run around and were told that they have 'had bad experiences with my lender in the past and would not work with them'. The lender is USAA and I have purchased the majority of my cars using their funding. Never an issue. Always professional. The lack of communication from MetroWest Hyundai and their unprofessionalism has us going elsewhere. It was a huge waste of time and my personal opinion is that something about this dealership is shady. I would advise going somewhere more up front with your vehicle purchase. More

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I could not have been more pleased than I was by the service we had from the moment we walked in the door and went through the process of shopping, to our making choices about trim, to the purchase of service we had from the moment we walked in the door and went through the process of shopping, to our making choices about trim, to the purchase of our car, to the delivery of our car, we felt very well taken care of. We could not have been more pleased with.our salesman, Nicholas Andreoli. Metrowest Hyundai has a huge inventory. And salesman Nicholas Andreoli is extremely well informed about the various models and all the features and trims within the model. Nicholas is a wonderful listener.. Nicholas listened to everything that we wanted in features of a car and he listened carefully to our questions and concerns. Nicholas talked to us about the features that our particular car might have that would make it right for us. For example, one of our concerns was that we have a very narrow garage. In the end, we chose the Hyundai Sonata with the limited trim because it had many features, including the remote self parking feature. Before we took the car out for a test drive. Nicholas sat with us in the car and went over the various features. He knew we were concerned about safety features like good viewing, cameras to detect pedestrian and blind spots and lane control, etc. we also wanted a large screen and cameras showing multiple angles to view. We sat for a long time in the car before we even drove it as Nicholas went through all the features and why he thought those would be important to us. And then we drove the car as Nicholas narrated the features. We loved how it drove. Before making our final decision, we wanted to be assured that’s a car would fit into our garage . To show you how much Nicholas went out of his way for us, he brought the car to our home and tested it out to see if it would fit easily going in and out of the garage. He drove it in and demonstrated the remote self parking feature. That clinched it. We made our decision. A couple of days later we returned to the dealership and purchased the car. Everything went smoothly. Sam was great with the finance papers. Everyone was very professional. Nicholas also took care of the registration and the inspections, delivered the car to our home and took our trade-in back to the dealership. When he made the delivery, Nicholas sat with us for quite a long time again going over all the features. He sat in the backseat and let us sit in the front seat so that we could see and learn how to access the features and try it out on our own, guided by Nicholas's explanation. And true to course. Nicholas returned to our house a several days later when I was having trouble operating the remote parking system and wanted more instruction. Nicholas helped to refine our understanding. We originally went to Metrowest Hyundai because a very close family friend had recommended manager Max. And once again we could not have been more pleased. And the car had been washed and prepped and came to us in pristine condition. We are enjoying using it. I would certainly recommend MetroWest Hyundai and Nicholas Andreoli to any friend who is buying a Hyundai. And I would recommend the Hyundai Sonata as the car to buy. We will use them for service as well. More

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