Overall satisfied with repair.
Could improve customer communication. Service appointment emails don't match appointment times
Could improve customer communication. Service appointment emails don't match appointment times
More
by mhager57
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2026 -
Tanner Nissan responded
Carrie, we do want to hear your concerns, and we understand how frustrating it is to see the “Uconnect Box Needs Service” message in your Jeep. I spoke with my Service Manager Glen, and Following your conversation with Jeep Customer Care, we checked for updates as recommended. Jeep is aware of the issue and is working on a software update, but a fix was not available at your visit. We recognize that waiting without a resolution is frustrating and welcome the opportunity to discuss your concerns further.
Nov 06, 2026 -
Tanner Nissan responded
Thank you for your feedback! We're glad to hear you were satisfied with the repair. We appreciate your input on communication and will work to improve our appointment notifications. Your experience is important to us, and we hope to serve you even better next time!
Staff is friendly and contentious to the customer's
needs. Service department is easy to communicate with.
needs. Service department is easy to communicate with.
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by MOLLY307
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2026 -
Tanner Nissan responded
Dear Molly,
Thank you for your feedback! We are thrilled to hear that you had a positive experience with our service department, and we appreciate you recognizing the efforts of our team. We look forward to seeing you again for your future service needs.
#TEAMTANNER
Nov 03, 2026 -
Tanner Nissan responded
Thank you for your wonderful feedback! We're thrilled to hear that our staff made your experience enjoyable and that communication was smooth. Your satisfaction is our priority, and we look forward to serving you again soon!
Everyone was great and friendly.
Explained everything well. I was greeted promptly upon arrival. Satisfied
Explained everything well. I was greeted promptly upon arrival. Satisfied
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by KSFLYGIRL05
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2026 -
Tanner Nissan responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team. Providing friendly and informative service is our priority. We look forward to welcoming you back soon!
There was a mixup on scheduling but Tanners worked it out
and delivered my vehicle when promised.
and delivered my vehicle when promised.
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by kbub
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2026 -
Tanner Nissan responded
Thank you for your understanding and kind words! We're glad we could resolve the scheduling mixup and deliver your vehicle on time. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Thank you.
Great service. Organized and efficient, done before I realized, had a chapter to finish on the book. Good experience
Great service. Organized and efficient, done before I realized, had a chapter to finish on the book. Good experience
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by shallolk
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2026 -
Tanner Nissan responded
Thank you so much for your kind words! We are thrilled to hear that you had an organized and efficient service experience, and we’re glad we could get you back on the road before you finished your book. We appreciate your feedback and look forward to seeing you again!
Everything was fine with the service said they would be
done in an hour and they were
done in an hour and they were
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by Gwspencer56
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2026 -
Tanner Nissan responded
Thank you for sharing your positive experience! Our team always strives to deliver timely and efficient service. We are glad to hear that we met your expectations. We appreciate your feedback and hope to serve you again in the future.
As always, the service department fantastic to work with.
Very Professional and courteous. Great staff!
Very Professional and courteous. Great staff!
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by Sadie Hoag
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2026 -
Tanner Nissan responded
Dear Sadie, thank you so much for the kind words! We are thrilled to hear that you continue to have such a fantastic experience with our service department. Our team takes great pride in being professional and courteous, and it is truly rewarding to know that our efforts resonate with you. We truly appreciate your loyalty to Tanner Nissan and look forward to assisting you with all your automotive needs for many years to come!
Best regards,
#TEAMTANNER
They are customer focused and go above and beyond to make
sure their experience is good.
sure their experience is good.
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by martin.chuck64
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2026 -
Tanner Nissan responded
Thank you so much for your kind words! Our team always strives to provide top-notch customer service and it means so much to us that you appreciated our efforts. We look forward to continuing to exceed your expectations in the future!
Very efficient and kept me well informed during repair
process. Never had any problems with services preformed in past
process. Never had any problems with services preformed in past
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by spolarich1
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2026 -
Tanner Nissan responded
"Thank you for the feedback! We're thrilled to hear that you had a positive experience with our services and that we've consistently met your expectations in the past. We appreciate your loyalty and look forward to continuing to provide efficient and well-informed repairs in the future." #CustomerSatisfaction #EfficientRepairs
Easy scheduling it was very nice to schedule online.
Happy with my service will be back.
Happy with my service will be back.
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by STANGL719LISA
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2026 -
Tanner Nissan responded
Thank you for your kind words! We're glad you enjoyed our user-friendly online scheduling and we can't wait to have you back for another great experience!
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