Max Ostergren
Max Ostergren at Tanner Nissan

Max Ostergren

Service Advisor

Tanner Nissan

620 W Washington St,
Brainerd, MN 56401

5.0
40 Reviews
5.0

40 Reviews

Write a Review

40 Reviews of Max Ostergren

July 18, 2026

Dealership Rating
Employee Rating

The only reason I gave 4 stars instead of 5 is because I tried to book service online and it showed no openings for 10 days out. I called and spoke with Max and was able to get in the next day. you should f More

by ABLISS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Tanner Nissan responded

Dear ABLISS0, Thank you for bringing this to our attention. We sincerely apologize for the frustration caused by our online scheduling system. We strive to provide a seamless experience from start to finish, and it is clear that we missed the mark in this instance. We appreciate you mentioning Max and are glad he was able to get you taken care of quickly once you called. Please be assured that we are looking into our online booking interface to ensure it accurately reflects our true availability so that other customers do not encounter this same issue. Thank you for your feedback, and we look forward to providing you with a 5-star experience during your next visit.

July 17, 2026

Dealership Rating
Employee Rating

I was totally happy with Shannon and all the other Tanner employees I came in contact with. 👍 More

by RDANDANELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2026

Tanner Nissan responded

Thank you so much for taking the time to share your positive experience, RDANDANELL! We are thrilled to hear that you were happy with the service you received from Shannon and the entire Tanner team. Providing a seamless and welcoming environment for our customers is our top priority, and it is wonderful to know that our efforts hit the mark for you. We truly appreciate your feedback and hope you are enjoying your new vehicle! #TEAMTANNER

July 09, 2026

Dealership Rating
Employee Rating

These guys are always awesome! I recommend Tanner to everyone looking far a new or used vehicle. More

by GARYCK.ELLINGSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Tanner Nissan responded

Thank you so much for taking the time to share your feedback. We are thrilled to hear that you had such a positive experience with our service team! Providing efficient, friendly, and high-quality care is our top priority, and we are delighted that we hit the mark during your recent visit. We truly value your business and your recommendation. Our team works hard to ensure every customer leaves satisfied, and knowing that we met your expectations is the greatest compliment we could receive. We look forward to seeing you again for your future service needs. If there is ever anything else we can do to assist you, please do not hesitate to reach out. Best regards, Teamtanner

June 29, 2026

Dealership Rating
Employee Rating

Tanner NISSAN always goes above and beyond on service on our Nissan vehicles. 10/10 recommend! More

by RAY.GILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Tanner Nissan responded

Hi Ray, Thank you for the 10/10 rating! We're thrilled to hear our service team exceeded your expectations. We truly appreciate your feedback and look forward to seeing you again. Best, #TEAMTANNER

June 25, 2026

Dealership Rating
Employee Rating

Good service and on time. Acurrate cost estimates. Waiting area has coffee abd some snacks. Good place for all services More

by Sbalmond1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Tanner Nissan responded

Dear Sbalmond1, Thank you for choosing Tanner Nissan for your vehicle maintenance. We truly appreciate your positive feedback regarding our timely service and transparent cost estimates. It is our goal to provide a comfortable experience for our guests, and we are pleased to hear that you enjoyed the amenities in our waiting area. We look forward to serving you again for your future automotive needs.

June 21, 2026

Dealership Rating
Employee Rating

Jeff Obrycki was excellent to work with on the purchase of my new Nissan Rogue. He was very thorough in discussing the options of the vehicle and pluses and minuses. He is very knowledgeable. I am a past c More

by ROBERT.BUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Wing, Chad Rasinski, Chris Sliver, Glen Ertl, Garyck Ellingson , Jeff Obrycki, Dave Jacobson,

Jun 23, 2026

Tanner Nissan responded

Dear Robert, thank you for your kind words! We are thrilled that Jeff Obrycki provided you with another excellent experience with your new Nissan Rogue. We appreciate your continued loyalty and are glad our team could assist your daughter with the vehicle's technology. We look forward to serving you again at #TEAMTANNER.

June 17, 2026

Dealership Rating
Employee Rating

Easy to schedule service. Customer service desk communicated throughout. Completed as promised and with quality More

by boberickson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Tanner Nissan responded

#TeamTanner Communication, and completed when promised!! Thank you for the 5 star review!

June 13, 2026

Dealership Rating
Employee Rating

Professional and provide realistic estimates for costs and schedule. Easy to work with. Dealership coupons help too. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom (driver) was friendly too.

Jun 16, 2026

Tanner Nissan responded

Thank you so much for your kind words and for taking the time to share your feedback regarding your recent visit. We are thrilled to hear that you found our team to be professional and that you appreciated our commitment to providing realistic cost estimates. Ensuring a seamless and transparent experience for our customers is our top priority, and we are glad that our efforts made your visit convenient. We truly value your trust and look forward to serving you again at your next appointment. Service Department Commitments: * Professionalism: Our team strives to maintain the highest standards of service excellence in every interaction. * Transparency: We provide clear, realistic estimates to ensure you are fully informed before any work begins. * Efficiency: We focus on respecting your time by adhering to a reliable schedule and streamlining the service process. * Customer Value: We are pleased that our current offerings and coupons helped make your service visit a cost-effective experience. #TeamTanner

June 07, 2026

Dealership Rating
Employee Rating

We have always had good friendly service at Tanner's. I was told by another garage I needed to have my drive shaft replaced and it would cost $4000+. I took it to Tanner to verify what I was told and f More

by spudlakedragon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Jun 16, 2026

Tanner Nissan responded

#TeamTanner To the rescue, so great to hear that our service Team helped to save you $ and Time, with a second opinion and an adjustment!

June 01, 2026

Dealership Rating
Employee Rating

These guys were on top of my Repair all the way! They noticed a part missing on the underside of my vehicle! This has been overlooked entirely by another dealership More

by SCHWIETERS.KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garyck Ellingson

Jun 16, 2026

Tanner Nissan responded

Thank you so much for taking the time to share your feedback. We are thrilled to hear that our team was able to provide such a thorough inspection of your vehicle. Identifying that missing part is exactly the kind of attention to detail we strive for, as we want to ensure every vehicle leaves our service center in the safest and best possible condition. We truly appreciate your trust in us to get the job done right. We look forward to seeing you for your next visit! Key Highlights of Our Service Philosophy: * Comprehensive Inspections: We go beyond the basics to ensure your vehicle's integrity is never compromised. * Detail-Oriented Technicians: Our team is trained to spot issues that others might miss, ensuring long-term reliability for your vehicle. * Commitment to Safety: Your peace of mind is our priority, and we are glad we could rectify this oversight for you. #TeamTanner

1
...

Dealership Inventory (91 Vehicles)

used 2023 Chrysler Voyager car, priced at $24,341
2023 Chrysler Voyager
used
Black exterior
Automatic
Front-wheel Drive
new 2026 Nissan Altima car, priced at $29,302
2026 Nissan Altima
new
Gray exterior
CVT
All-wheel Drive
used 2021 Nissan Titan car, priced at $26,342
2021 Nissan Titan
used
Deep Blue Pearl exterior
Automatic
Four-wheel Drive
new 2026 Nissan Rogue car, priced at $33,773
2026 Nissan Rogue
new
White exterior
CVT
All-wheel Drive
new 2026 Nissan Frontier car, priced at $39,426
2026 Nissan Frontier
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Nissan Frontier car, priced at $39,426
2026 Nissan Frontier
new
White exterior
Automatic
Four-wheel Drive