Max Pieper
Max Pieper at Executive Chevrolet

Max Pieper | Page 14

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
756 Reviews
4.9

756 Reviews

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756 Reviews of Max Pieper

March 22, 2025

Dealership Rating
Employee Rating

Great people. Everyone was super kind and friendly. My oil change was done in about 45 minutes, super quick and easy, and I loved the video review of my car they s More

by Valeriewarner06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Bender

Mar 25, 2025

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

March 22, 2025

Dealership Rating
Employee Rating

Outstanding and courteous service 👏 Was greeted upon arrival, my car was taken in within a couple of minutes, the service was completed in the timeframe that Mark gave me. More

by rosezolnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Mar 25, 2025

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

March 22, 2025

Dealership Rating
Employee Rating

Great place with great employees. Outstanding customer service where the customer is always put first. More

by PARKERROWLEY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Mar 25, 2025

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

March 21, 2025

Dealership Rating
Employee Rating

The gentleman at the service desk was ok. Answering my questions and letting me know what service is needed. So on the other hand we gave the oil changer or (technician) The reason why this r More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2025

Executive Chevrolet responded

Hi Martin, We apologize for the experience you had with us. Our goal is to have a positive memorable experience for our customers. We missed the mark here. I would love to speak with you in more detail about what happened. I was trying to find your contact information and I cannot narrow it down by your username. Can you call me directly at 203-493-5815? My apologies, Kevin Galante Service Manager 203-493-5815

March 13, 2025

Dealership Rating
Employee Rating

Already wrote a review . last service experience was excellent. Estimates were accurate. Wait time exceptional . More

by TOMMCTALB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Mar 16, 2025

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

March 13, 2025

Dealership Rating
Employee Rating

Excellent service on time answering all questions. Not a long wait for service to be completed pleasant people working there More

by BNiezgorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Mar 14, 2025

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

March 13, 2025

Dealership Rating
Employee Rating

Mark was very friendly and personable. He came across as an expert and knew the solutions to all my troubles. Overall, a very smooth and efficient transaction. This is my first time coming More

by 911paramedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Mar 14, 2025

Executive Chevrolet responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

March 13, 2025

Dealership Rating
Employee Rating

I called a week in advance for a recall. The rep assured me the part will be there and ready. Drop the Van Saturday afternoon to have it ready for Monday afternoon. I had to called 3 t More

by Jba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Valerio

Mar 13, 2025

Executive Chevrolet responded

I apologize for the experience you had. This situation is certainly not ideal. This was not the type of experience we want our customers to have. We will certainly get this corrected ASAP. I would like to personally introduce myself and apologize when you come in next week. I look forward to meeting you next week. I look forward to getting your vehicle repaired. Thank you, Shaun Woodward General Manager

March 11, 2025

Dealership Rating
Employee Rating

Very friendly and informative staff, willing to answer any technical questions about my vehicle. Comfortable seating along with coffee and snacks More

by HECTORGR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Mar 12, 2025

Executive Chevrolet responded

Hector, Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

March 10, 2025

Dealership Rating
Employee Rating

Very satisfied with the Service from Mark and Kevin the service manager Very professional Also Very helpful on future repairs for budgets More

by MBRESTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Mar 11, 2025

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Mark and Kevin were able to help, and we hope to see you again! Kevin Galante Service Manager

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