the price was way too high for an oil change and tire
rotation never again
rotation never again
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by No worries
Verified Customer
Verified Customer
Service Price Transparency
Always there when I need them very helpful and the staff
is nice too thanks
is nice too thanks
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by JJTB1958
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2024 -
Executive Chevrolet responded
Thanks for sharing about your experience with Executive Chevrolet. Max and our team appreciate your business and hope to see you again soon!
Kevin Galante
Service Manager
Max was great, he was very helpful and a pleasure to
communicate and deal with.
communicate and deal with.
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by m_a_c1335
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2024 -
Executive Chevrolet responded
Thanks for sharing your thoughts about your experience with Executive Chevrolet. Max and our team appreciate your business and hope to see you again soon!
Kevin Galante
Service Manager
I am usually not told how long service will take in spite
of the fact that I always make appointments ahead of time. The past few times I’ve gone in, I’ve found they haven’t fixed the issues that I went in f
of the fact that I always make appointments ahead of time. The past few times I’ve gone in, I’ve found they haven’t fixed the issues that I went in for and are not responsive when I call after picking up my vehicle.
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by MCHCHAMPLIN
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2024 -
Executive Chevrolet responded
Hi Angelina,
Thank you very much for filling out the survey. I apologize for the experience you had with us. This is certainly not what we are targeting for our customers. We did not live up to the expectations I have nor the expectations you have of us. I apologize for that. I did call and leave you a message. I wanted to discuss the situation a little further. I also wanted to offer you a service credit for the issues you have had. Please call me directly at 203-493-5822.
Thank you!
Shaun Woodward
General Manager
203-493-5822
Definitely best dealer in ct I’ve been to great facility
and faculty in ct
and faculty in ct
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by Nico8
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2024 -
Executive Chevrolet responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.
Kevin Galante
Service Manager
I am very pleased with my recent interaction with
Executive Chevrolet at your Wallingford location.
From scheduling my appointment, to picking up my Silverado, I was very impressed. During my
Executive Chevrolet at your Wallingford location.
From scheduling my appointment, to picking up my Silverado, I was very impressed. During my check-in my truck was already put into the shop and started to be worked on.
I was contacted by Max Pieper later the same day with updates on how the repairs were going, and some additional repairs that were needed.
Mr Pieper sent me daily updates on the progress of the repairs via email, and kept me up to date on the cost of the repairs.
Mr Pieper also kept me up to date on when my vehicle would be ready. Not once did I need to call to get an update on how the work was progressing.
When I went to pick up my truck, your service desk personnel went over everything that had been done, and explained what had been done, and why.
I am very appreciative to your service desk personnel, your mechanics and Mr Pieper for their professionalism.
Thank you very much.
Sincerely
Bruce Jarvis
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by Bruce_jarvis
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2024 -
Executive Chevrolet responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mr. Jarvis, and we look forward to working with you again.
Kevin Galante
Service Manager
Their staff staff was very cordial.
MARK was an excellent service writer to deal with on the day that I dropped it off for the repairs. I needed a ride home That person did not get ther
MARK was an excellent service writer to deal with on the day that I dropped it off for the repairs. I needed a ride home That person did not get there until 8 o’clock. It was 730. The service manager overheard the conversation and grab the tech to give me a ride up the street 3 miles.
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by Garybuij1957
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Executive Chevrolet responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Gary, and don't hesitate to let us know if we can be of further assistance.
Kevin Galante
Service Manager
The service was completed quickly and for a fair price.
i felt comfortable with the process.
i felt comfortable with the process.
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by DESIREE.RILLEY
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
Executive Chevrolet responded
Desiree, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come!
Kevin Galante
Service Manager
Best automotive experience I've ever had.
Gold stars for the lot of them. Beautious
Gold stars for the lot of them. Beautious
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by R123
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2024 -
Executive Chevrolet responded
Thank you for your very kind review. Max and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet.
Kevin Galante
Service Manager
Max got me in the very next day.
The turn around time was one day. That was awesome. The only negative is the prices are high.
The turn around time was one day. That was awesome. The only negative is the prices are high.
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by S_GUERRETTE
Service Price Transparency
Jul 05, 2024 -
Executive Chevrolet responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max met your expectations. Thank you for choosing Executive Chevrolet; we look forward to having you as a valued customer for many years to come!
Kevin Galante
Service Manager