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Max Pieper
Max Pieper at Executive Chevrolet

Max Pieper | Page 74

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.8
769 Reviews
4.8

769 Reviews

Write a Review

769 Reviews of Max Pieper

December 31, 2021

Dealership Rating
Employee Rating

Excellent and Friendly service. Mark take care of everything what I asked. So pleased and am satisfied. More

by SJDIONSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

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Jan 02, 2022

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

December 26, 2021

Dealership Rating
Employee Rating

Long wait to discover my main reason to be there wouldn’t happen for lack of part, 2 hours! Front desk Max didn’t feel it necessary to mention that, until at the 2 hour mark I walked up to the desk for an up More

by Thomas.cost220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Galante

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Dec 27, 2021

Executive Chevrolet responded

I am sorry that your experience did not live up to either of our expectations. You should have been informed in a timely fashion of the status of the repair or the fact of we needed to order a part to complete the repair. I am glad to hear that our Service Manager was able to recognize the lack of communication on our end and comped you your oil change. If you wanted to speak about this any further please feel free to contact me directly at 203-493-5822. Thank you, Shaun Woodward General Manager

December 23, 2021

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Employee Rating

Fast, knowledgeable, service people. I was pleased that when I got called they had answers for my questions or got back to me quickly when they got the answer. Always a pleasure to use Executive service. More

by BRUCECONROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

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Dec 23, 2021

Executive Chevrolet responded

Thank you so much for your kind words, Bruce, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

December 17, 2021

Dealership Rating
Employee Rating

Excellent customer service. Great communication. Quality, thorough and timely work. Very professional staff and service manager. More

by cherigalante70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward, Kevin Galante, Mark Valerio , Obed Santiago, Jill Shepard

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Dec 19, 2021

Executive Chevrolet responded

Cheri, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

December 15, 2021

Dealership Rating
Employee Rating

Too expensive and don’t bring the correct info over the phone of the total cost More

by patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Valerio

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Dec 29, 2021

Executive Chevrolet responded

Thank you for the review, Patty. We try our best to be as accurate as possible with our estimates over the phone. This looks like a situation we can learn from. I would love to speak with you in more detail. Please contact me directly at 203-493-5822. Thank you, Shaun Woodward General Manager

December 15, 2021

Dealership Rating
Employee Rating

Mark my visit with professionalism and candor. I understood what was going on and why, was very pleased with my visit. More

by driscom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

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Dec 15, 2021

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

December 14, 2021

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Employee Rating

Scheduled Service was done on time. Service and staff excellent and professional. Car completed within estimate. More

by AL_LINDBLOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 14, 2021

Executive Chevrolet responded

Al, Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

December 13, 2021

Dealership Rating
Employee Rating

Michael Waite is the best mechanic at Executive Chevrolet. He gets the job done the first time around and it’s such a pleasure to deal with. More

by LOISPISANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

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Dec 13, 2021

Executive Chevrolet responded

Thank you for your very kind review, Lois. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

December 10, 2021

Dealership Rating
Employee Rating

Great Personal Service, got my truck in and took great care of the issue correctly and quickly! Glad I chose Executive Chevy! More

by Dziaju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

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Dec 10, 2021

Dziaju responded

Thanks for great service and very Courteous Staff!

December 10, 2021

Dealership Rating
Employee Rating

I’ve always received excellent and friendly service every time. I will not go anywhere else. More

by TNTrem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Report | Print
Dec 10, 2021

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear Mark, Max and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

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