Max Pipkin | Page 2

Professional, thorough, low-pressure. The dealership addressed my needs and wishes without trying to influence me away from them. They searched for the car and features I wanted and locat The dealership addressed my needs and wishes without trying to influence me away from them. They searched for the car and features I wanted and located it quickly. It had one feature I did not request but did not increase my cost to obtain the car. They did not "toot their own horn" with giving me this "bonus". The salesman and sales manager were considerate and friendly. More

by DANLESCO Verified Customer Verified Customer

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Fast and friendly. The customer service that I received from Tim was exceptional. He got me in and out in less time than was estimated and washed it. The customer service that I received from Tim was exceptional. He got me in and out in less time than was estimated and washed it. More

by lgibson-home Verified Customer Verified Customer

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Very nice place! The people were knowledgeable and friendly. Worked with us on price and knew everything about the car! Very good place to buy! friendly. Worked with us on price and knew everything about the car! Very good place to buy! More

by JVERNACCINIGARAGE Verified Customer Verified Customer

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I've had my 2020 Subaru Ascent and I love it The sales and service team individuals I have worked with are professional and courteous and have made sure that my experience was excellent. Recommen The sales and service team individuals I have worked with are professional and courteous and have made sure that my experience was excellent. Recommending this dealership to anyone interested in getting a Subaru. More

by petoir68 Verified Customer Verified Customer

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Very friendly and helpful staff. Good prices. Convenient location right between home and CLE downtown. Got my 5th Subaru with no issues and the process was smooth and nice. location right between home and CLE downtown. Got my 5th Subaru with no issues and the process was smooth and nice. More

by Vitaliy Khrenov Verified Customer Verified Customer

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mixed My wife and I are Costco members. Ganley is an authorized vendor. We setup an appointment for June 5 and meet with Max Pipkin. We found that Max was k My wife and I are Costco members. Ganley is an authorized vendor. We setup an appointment for June 5 and meet with Max Pipkin. We found that Max was knowledgeable and enthusiastic. My wife found a Outback with a package of options that she liked, but in the wrong color. Max assured us that Ganley could secure that same car from a different dealer in White or Black my wife's preferred colors. Given that assurance we put down a $500 deposit, Max called us 6/10 to tell us that we could come and pickup our black car. On June 11 we met with Max at which time he gave my wife a copy of the Costco pricing. Since we already had the Costco pricing from previous I did not look at it. We then went to finance and completed the paper work to purchase the car. Next Max went over the general operations of the car. We then drove home. At home I went over the car and started noticing the some the things we expected weren't there. I investigated further by looking at the window sticker. This was not what we were expecting. We were not told that the options were not the same. That put a damper on the experience. We were charged the correct Costco price. We have had the car about a week and we like it. More

by TBAYNES Verified Customer Verified Customer

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Ganley Subaru of Bedford’s service department has always been my one only preferred location for all my vehicle needs. I wanted to acknowledge Jennifer Leads for her outstanding service and conscientious at been my one only preferred location for all my vehicle needs. I wanted to acknowledge Jennifer Leads for her outstanding service and conscientious attention during these crazy times. She was incredibly informative and provided me insight into trouble shooting issues with my WRX. She made me feel like a valued customer and she has never waivered in her attempt to provide 5 star service anytime I have used Ganley Subaru Service. Her service to customers is rare these days! In addition, within the sales department, Max Pipkin has helped me with 3 vehicle purchases in the last 2 years. I will always go back to Max with future vehicle purchases. He is extremely knowledgeable and made my the experience an enjoyable one. More

by G_REHLENDER Verified Customer Verified Customer

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I had a great experience at Ganley Subaru of Bedford. I purchased a WRX STI from Max and it was great. Everyone was extremely helpful through the entire process. By far the best car buying process I’ve had purchased a WRX STI from Max and it was great. Everyone was extremely helpful through the entire process. By far the best car buying process I’ve had. More

by Lone_wolf Verified Customer Verified Customer

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Ascent Third time leasing with a Subaru dealership and/or Larry Boro. Love the new ride. Process went as smooth as it could have been given the situation. Third time leasing with a Subaru dealership and/or Larry Boro. Love the new ride. Process went as smooth as it could have been given the situation. More

by JESSE.HABERMAN Verified Customer Verified Customer

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So happy!! I loved my salesman Max! He was a pleasure to work with and I feel he really wanted to make me happy. My new Subaru is awesome! I loved my salesman Max! He was a pleasure to work with and I feel he really wanted to make me happy. My new Subaru is awesome! More

by Joyce K. Verified Customer Verified Customer

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