Maxine Bookamer

I had been buying cars at Lakeland Dodge for the last 20 years. I had NO idea that a few years ago they had been bought by new ownership and were now Chrysler-Dodge-Jeep-Ram of Greenville. So I was a little years. I had NO idea that a few years ago they had been bought by new ownership and were now Chrysler-Dodge-Jeep-Ram of Greenville. So I was a little nervous as I talked about my history with previous ownership and how well they took care of me. Enter Maxine (Max) Bookamer! Even without any past history with the staff there, she completely made me feel valued like they were the ones that had been serving me for the last 20 years. Any question I had, and I ask a LOT of questions, she would answer or let me know she would get the answer for me. As I was trying to decide on vehicles, I made her go on multiple test drives with me. It included multiple days of test drives, and multiple locations. Side note, she’s a great tour guide of Conneaut Lake! And as I was deciding on a vehicle, she was so in tune with my preferences, that she knew what vehicle was my best fit. She didn’t try to upsell me or talk me into another vehicle. She made sure I got the vehicle that was the right fit for me😊 Throughout the whole process she was SO good in the timeliness and thoroughness of her communications! And like I said before, she did a great job of making me feel like a valued customer, even though it was my first time working with her. But I can promise you it won’t be the last! I look forward to continuing to buy vehicles from people I can trust, and Max Bookamer is definitely someone you can trust! More

Report | Print

I’ve never been so satisfied getting into a new to me vehicle. All of the staff are friendly and helpful. Even when coming down to the paperwork I didn’t feel pressured, if I had a question they answered vehicle. All of the staff are friendly and helpful. Even when coming down to the paperwork I didn’t feel pressured, if I had a question they answered thoroughly. If I didn’t want an add on, they still didnt pressure me. If I do have to ever get another vehicle for any reason, I know where I’m going :) More

Report | Print

Maxine and Justin were both very communicative and forthcoming. They seemed like genuine people just trying to make a deal and not sell me anything I didn't want. forthcoming. They seemed like genuine people just trying to make a deal and not sell me anything I didn't want. More

Report | Print

Maxine is easy to work with and talk to. She is very responsive even after hours. She is very responsive even after hours. More

Report | Print

Maxine was very attentive and helpful during the buying process, answered all my questions concerning the purchase process, answered all my questions concerning the purchase More

Report | Print

All the workers we interacted with were friendly and helpful. We didn't feel pressure, and they were happy to answer questions. The whole process was painless. helpful. We didn't feel pressure, and they were happy to answer questions. The whole process was painless. More

Report | Print

Maxine, Tom, and Dave were all great and super helpful! Would highly recommend working with them any time, top notch customer service and great people all around. Would highly recommend working with them any time, top notch customer service and great people all around. More

Report | Print

She work with me on the time I was available. Also, they gave me time to get the down payment together. Also, they gave me time to get the down payment together. More

Report | Print

Maxine was absolutely amazing! She helped me with everything as it was my very first time buying a car. I highly recommend working with Maxine!! She helped me with everything as it was my very first time buying a car. I highly recommend working with Maxine!! More

Report | Print

Maxine was very easy to work with. Answered all my questions, and didn't hesitate to find the answers she didn't know herself. The finance department seemed very knowledgeable. Answered all my questions, and didn't hesitate to find the answers she didn't know herself. The finance department seemed very knowledgeable. More

Report | Print