Meghan Brozenec
Meghan Brozenec at Motor Cars Mitsubishi

Meghan Brozenec

Service Writer

Motor Cars Mitsubishi

3990 E. Ogden Ave
Aurora, IL 60504

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4.5
71 Reviews
4.5

71 Reviews

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71 Reviews of Meghan Brozenec

January 13, 2026

Dealership Rating
Employee Rating

Love these guys they rake really good care of my car will b back again More

by Italian Diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Derka

Jan 13, 2026

Motor Cars Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Motor Cars Mitsubishi!

January 09, 2026

Dealership Rating
Employee Rating

I don't know who Megan is. As far as service everything was great but the waiting area is very cold and sterile. The new furniture is very uncomfortable. Not impressed with More

by DIANEPOWE48
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Derka

Jan 09, 2026

Motor Cars Mitsubishi responded

Diane, we're sorry to hear about your experience. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

January 09, 2026

Dealership Rating
Employee Rating

Charged me for checking Engine Light code. I got it Diagnosed at another dealership and it got covered under warranty More

by Salil
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Tony Derka

Jan 13, 2026

Motor Cars Mitsubishi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 07, 2026

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Was trying to use a a coupon but seems like it didn’t work. Did the coolant flush for $99 an I end up paying $250 for the service More

by JuanC123
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Derka

Jan 09, 2026

Motor Cars Mitsubishi responded

Juan, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 07, 2026

Dealership Rating
Employee Rating

The problem might have not been solved, and I do bot want to gave to drive out there again. More

by RDN3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Derka

Jan 12, 2026

Motor Cars Mitsubishi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 03, 2026

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Their service and pricing is always on par with market rate.. Always prompt service. Staff is very informative. More

by GTOTKEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Derka

Jan 03, 2026

Motor Cars Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 02, 2026

Dealership Rating
Employee Rating

My wife took my car for service and she had a terrible experience, honestly I’m thinking about taking my car somewhere else, very unprofessional behavior and I don’t appreciate it one bit. More

by Juansebas101
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Derka

Jan 07, 2026

Motor Cars Mitsubishi responded

Thank you, Juan, for bringing this to our attention. Please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 01, 2026

Dealership Rating
Employee Rating

Always good service. In and out quickly.always let you know what service you need. More

by JIMGATLIN1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Derka

Jan 02, 2026

Motor Cars Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 01, 2026

Dealership Rating
Employee Rating

Did work very fast and professional need to finish remodel soon need Saturday appointment in future More

by BRENT0106422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Derka

Jan 01, 2026

Motor Cars Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2026

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Employee Rating

Always first rate. Friendly, courteous and always explains in detail any issue if there are any More

by DOERRER1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Derka

Jan 01, 2026

Motor Cars Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Motor Cars Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

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