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Melanie Hanvelt
Melanie Hanvelt
Professional Porsche Service Consultant
Porsche North Houston
13911 North Freeway
Houston, TX 77090
2 Reviews
Melanie is a skilled service advisor with five years of experience in the automotive industry. Before joining indiGO, she honed her expertise as a service advisor at Toyota. Melanie’s favorite car is the classic 1965 Porsche 356 SC Cabriolet, reflecting her appreciation for timeless design and engineering. Outside of work, Melanie enjoys reading, crafting, and exploring music. A graduate of Orting High School in Washington State, she cherishes her home state as her favorite vacation destination, where she can relax and recharge.
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2 Reviews of Melanie Hanvelt
September 27, 2025
Excellent service by Mel 10 ⭐️. her customer service is the best. Dealer is improving en cleaning the cars when the deliver them and improving in customer service. her customer service is the best. Dealer is improving en cleaning the cars when the deliver them and improving in customer service. More
by Rob
September 18, 2025
Dealership was wonderful to work with but Melanie lacked in customer service. She seemed irritated by my questions and was not knowledgeable in the products. Everything felt very scripted. This tends to be in customer service. She seemed irritated by my questions and was not knowledgeable in the products. Everything felt very scripted. This tends to be a normal thing in this area though. Mostly when the service provider doesn't even own the type of cars they are presenting. Other staff was on top of everything and I did get what I needed out of the dealership, just wish it was smoother when it came to the customer side. More
by benfixin
Other Employees Tagged: Chris Brown, Jon Gosling
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