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Melissa Grasso
155 Reviews
Hi, my name is Melissa, I have been coming to NMB my whole life, my great grandparents were tabaco farmers right here in Longs, so it's been a dream of mine to live here close to my family. I love the beach and boating and spending time with friends and family.
Read moreDealership Experience
5 yrs
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
155 Reviews
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155 Reviews of Melissa Grasso
November 06, 2025
I was traveling through the area and noticed my truck battery voltage was low. I swung into Bell and Melissa quickly got me in to check the alternator and then replaced my battery. Within an hour or so battery voltage was low. I swung into Bell and Melissa quickly got me in to check the alternator and then replaced my battery. Within an hour or so I was back on my way. Very friendly and fast customer service! Thank you Melissa! More
by Bigmama
Verified Customer
November 03, 2025
Great service. Nice waiting room. Car did not take long. Appreciate the kind people who work there. Thank you Nice waiting room. Car did not take long. Appreciate the kind people who work there. Thank you More
by mcumm75192
Other Employees Tagged: Shelina Fisher
October 26, 2025
Had to call to get update. Had not even started until I pressed them. Took 7 hours on 3 hr job. Melissa nor cashier were any help they both acted like it was a chore to do thei Had not even started until I pressed them. Took 7 hours on 3 hr job. Melissa nor cashier were any help they both acted like it was a chore to do their own job. More
by kendell_chad
Other Employees Tagged: Melissa Grasso
October 21, 2025
I was given an option between a oil change and having major work done, which I really don’t know if that’s what I needed but when I brought it in and asked if it was safe to drive when they couldn’t take major work done, which I really don’t know if that’s what I needed but when I brought it in and asked if it was safe to drive when they couldn’t take it in for another week and a half they said yes me when I went in they said there was no oil so making sure it was safe to drive wasn’t actually true when I had brought it in when they couldn’t work on it, I have had only negative situations with this from having to pay for the second battery installation when it was guaranteed never had that in the past, and I won’t have that problem now because I traded it in somewhere else, and they would’ve had my business for another vehicle had I felt good with the service. Kyle had to help me last time when they wouldn’t take the coupon for my repairs and I never feel like I’m being taken care of in their service department properly, so I chose not to buy a vehicle from you and I went to Chevy and picked up a truck cause I’ve been wanting a truck and I let them know there was some type of oil leak that you said, but why did I pay for an oil change and not just been offered to tap it off for whatever it cost for the oil if I was gonna trade it in and I don’t even know if I believe it because I had no overheating. I had no check engine light and I haven’t really felt comfortable with the service department. Hanin White was wonderful. I never questioned them. I always felt like I got a good shape from their service department and they even looked up coupons for me when I used to go to help me out at Hadwin-white if I liked your service, I would’ve definitely got a car from you. More
by lwishfull5
October 19, 2025
Malissa greeted me with a smile and answered all my service questions promptly and professionally! Great service at Bell &Bell for a first time customer. I will return for any service needed in the fut service questions promptly and professionally! Great service at Bell &Bell for a first time customer. I will return for any service needed in the future. More
by mafooch4
October 11, 2025
Worst service department I’ve ever dealt with my truck left in worse shape then it went in with for basic service that was scheduled over a week out and they ordered the wrong tires then wanted to hold my left in worse shape then it went in with for basic service that was scheduled over a week out and they ordered the wrong tires then wanted to hold my truck over the weekend I told them no got it back with it riding worse than it did when i dropped it off to them worst experience ever will never go back to them More
by RWRJSTANLEY
October 08, 2025
Very upfront and honest. Got my truck back to riding the way it is supposed to. Highly recommend. Got my truck back to riding the way it is supposed to. Highly recommend. More
by kermorin
Other Employees Tagged: Mikayla Strickland
