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Melissa Roberts
Melissa Roberts at EchoPark Automotive Houston Stafford

Melissa Roberts

GLC

EchoPark Automotive Houston Stafford

10050 Southwest Fwy
Houston, TX 77074

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1 Review of Melissa Roberts

September 23, 2026

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Melissa Roberts, the service manager, was very helpful. She gave exceptional customer service and made sure that I was properly taken care of and happy with my purchase. Thank you so much to Melissa, she t More

by husseindaher
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Sep 30, 2026

EchoPark Automotive Houston Stafford responded

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced with your Prius and with our team. We understand your concerns regarding the paint match on the passenger door and the rattling noise you noticed. We are happy to hear that you were able to get in touch with our Houston Service Manager and arrange for the passenger door to be repainted. We appreciate the opportunity to work toward resolving the concern and hope the repair helps restore your confidence in your vehicle and in EchoPark.

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