Michael Bettencourt

Needed new rim and tire and they had what i needed the next morning. I did have to come back as they had to replace the pressure sensor but didn't know that until the new rim came in. next morning. I did have to come back as they had to replace the pressure sensor but didn't know that until the new rim came in. More

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We have been using Brinson Ford in Corsicana for the past 6 years for all our new car purchases and vehicle service needs. Every time we go in we receive excellent customer service by the whole team. When 6 years for all our new car purchases and vehicle service needs. Every time we go in we receive excellent customer service by the whole team. When we visit everyone goes out of their way to say "hello" even if we are only there dropping our car off for service. We get treated like family and they have won our ongoing loyalty as lifetime Brinson Ford customers. More

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In September Brinson service dept did a complete brake job on my 2006 F-150--replaced front hub assembly, rotors, and pad; and machine rear rotors and replaced pads. A couple of weeks ago the ABS light s job on my 2006 F-150--replaced front hub assembly, rotors, and pad; and machine rear rotors and replaced pads. A couple of weeks ago the ABS light started coming on intermittently, and I returned to have it checked out. The left front speed sensor had to be replaced and this was done under warranty. The reason I rated the overall experience good and not great is because I had to return to have work done because FORD supplied either defective or inferior parts. Brison tech personnel did a GREAT job but Ford needs to do a better job on quality control on its parts. More

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We b ought our car used from Brinson. There were some issues with the car but it all has been worked out to our satisfaction. The service dept. is always helpful and the parts people are there to answer issues with the car but it all has been worked out to our satisfaction. The service dept. is always helpful and the parts people are there to answer our questions.Everyone says hello when your are waiting for service work or just walking around the halls. More

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The problem I was having with the brakes on my 2006 F150 was quickly identified. The service manager called me and thoroughly discussed the problem, the solution, and the cost; all of which made it easy fo was quickly identified. The service manager called me and thoroughly discussed the problem, the solution, and the cost; all of which made it easy for me to decide what to do. The needed parts were received the next morning and the work was completed earlier than promised. A costly situation was turned into a not unpleasant experience. More

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I came to Brinson Ford looking to trade my Ford Fusion for an SUV. I was interested in the Escape, but was also interested in the Honda CRV and theToyota Rav 4. Jason answered all my questions and helpe for an SUV. I was interested in the Escape, but was also interested in the Honda CRV and theToyota Rav 4. Jason answered all my questions and helped with the comparison between the other vehicles. I also had a firm number in mind for my payment. I left the dealership with a new Escape that same day. I felt like the V6 transmission gave the Escape a distinct advantage over the other vehicles I was considering -- and my payment stayed within $50 dollars of my previous car payment. The entire process was handled quickly and professionally. I believe I saved both time and money -- and I love my car. Mike Bettencourt was very helpful getting some information regarding changing a part on my vehicle. I haven't decided whether I want to do the work yet or not, but I have the information I need if I decide to proceed. More

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