Michael Bowthorpe | Page 9

Fantastic service great customer service you guys do a really great job there thank you so much for all you do really great job there thank you so much for all you do More

by Theresa.drake40 Verified Customer Verified Customer

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They were on time, courteous and wash my car despite the rainy weather. Thanks you rainy weather. Thanks you More

by Pete Verified Customer Verified Customer

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Always friendly, listens to the customer and finishes work in a timely manner. I would recommend . work in a timely manner. I would recommend . More

by ravenskeepantiques Verified Customer Verified Customer

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Thank you for the recall work. Very quick and quality work too very well done. work too very well done. More

by SHILOSHILA Verified Customer Verified Customer

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Great service and they treat me like family and remember me and my vehicle great me and my vehicle great More

by TCRUMP0 Verified Customer Verified Customer

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Great Service and people, even when you don’t have a Chevrolet! They check everything to make sure you keep on motoring. Chevrolet! They check everything to make sure you keep on motoring. More

by baileyjosef Verified Customer Verified Customer

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Did a great job in a short period of time. Even delivered it to my office. it to my office. More

by james@riceinsurance.com Verified Customer Verified Customer

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Great service, Good job and thanks Mike is a very good mgr, I rely on his vast knowledge mgr, I rely on his vast knowledge More

by jim_wyatt99 Verified Customer Verified Customer

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Very happy with the visit and services will be back for future service very polite people future service very polite people More

by EARLLISTE Verified Customer Verified Customer

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Communication overall was awful. I was initially given a $1500ish price tag to replace all 4 of my tires when I came in with a single flat and told it would be a few days before they could even look at it a $1500ish price tag to replace all 4 of my tires when I came in with a single flat and told it would be a few days before they could even look at it and then order a new tire as mine was not in stock and also they don’t have any loaners. I told them I just wanted the one replaced and was told that the tread on the other was below standard. I told the service agent that seems unlikely as the tires only have a little over 15k miles and we’re rotated about a month ago. After numerous calls and demanding to talk to the service supervisor, I got a call back advising me that they had read my tire tread incorrectly because of a broken piece of equipment and that I only needed the one tire replaced. Also after being told that my tire was not in stock, I was then told they had one in stock. The entire process was maddening except for the one agent who helped me figure this out and that was a woman, I think her name was Sydney? She deserves all the kudos. Review update: 09/21/2021 The GM of service contacted me directly. Apologized and said they would be using this as a teaching moment. Offered me a detailing to help make up for the experience. As such I have raised my review of this place. As long as they keep up on they’re promise of doing better, I’ll be getting my service done here. Thanks again to Sydney for saving this situation. More

by brien.moriarty Verified Customer Verified Customer

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