Michael Boyd

Contacted them about a Tucson and got a quick, helpful response. Every question I had was answered without any pressure, and they gave me room to think it over instead of pushing me. Still deciding, but t response. Every question I had was answered without any pressure, and they gave me room to think it over instead of pushing me. Still deciding, but the service was great and I'd recommend them More

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Good customer service, always in a relaxed and familiar manner from their agents. Everything was good manner from their agents. Everything was good More

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Please look elsewhere for a car. They have no idea how to do back of house paperwork. Finance manger is unethical and has lied every time we have talked. To make matters worse, the They have no idea how to do back of house paperwork. Finance manger is unethical and has lied every time we have talked. To make matters worse, the car I traded in a month ago with them has paperwork issue. Sudie called me asking for copy of registration of the vehicle. Told her gave everything to sales person. Then asked me if I can go get another registration for the vehicle. What…. They have the paperwork somewhere and now she wants me to DMV to get a copy….. xxxx poor More

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They didn't miss the chance to show me quality service with a focused approach while still having a very pleasant manner. Their customer service was good with a focused approach while still having a very pleasant manner. Their customer service was good More

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I’ll start by saying our sales person was great. She made my daughter’s first car buying experience a pleasure. She earned a 5 star. However, the finance department was uninformative and pulled a sh She made my daughter’s first car buying experience a pleasure. She earned a 5 star. However, the finance department was uninformative and pulled a shady deal. Our initial paperwork at the sales person’s desk showed a low interest rate and 60 month financing, not bad. Once we were moved to the finance guy, things changed to a higher rate and 72 month term. This was never disclosed as it should have been. Additionally, I didn’t question the monthly payment because it was right in line with calculations on the lower rate at 60 months. We had already spent 5 hours there and we were ready to get the xxxx out of there. This should have never passed my smell test but as I said the numbers added up so I didn’t question the rate and term. It wasn’t until paperwork was signed that I was told of the change and only after I asked to make sure it was in line with the original paperwork. My daughter loved the car so I wasn’t going to ruin her experience by going off on the guy. All I can say is it was a shady deal. I would not do business with any ALM dealership again. Car dealerships are bottom feeders and most deserve the shady reputation they earn. Only reason this is not a zero star is because of our excellent sales person. More

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This was the ABSOLUTE worse experience ever. I went to their dealership yesterday because over the phone they told me they would BEAT any written offer. I left work to go to their dealership. I I went to their dealership yesterday because over the phone they told me they would BEAT any written offer. I left work to go to their dealership. I showed them the written offer from an opposing dealership only to be told they couldn't match it. They said theirs would only 20-25 more per month if I went with them. This car is for my daughter who is a single mom of twins. $25 is a lot of money per month. The sad thing is I showed them the price before I drove up there and they said they could beat it. This dealership in known for being shady. I would NEVER recommend this dealership to anyone. Drive to Atlanta if you want to buy a Hyundai. They had a much better price and a lower interest rate for my daughter. When I left I went in to speak to the sales manager to say I was disappointed that they lied to me. I told him I would write this review. He said, who do you work for. I will do the same to you. WHY THREATEN ME when you dealership lied. Very disappointed!!! More

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I had a great experience with their crew. They were so friendly and, best of all, quick and accurate They were so friendly and, best of all, quick and accurate More

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They and their customer service folks really stepped up and took great care of me, handling everything in a friendly and quick way. They even invited me for a test drive in that car I had my eye on, and ma and took great care of me, handling everything in a friendly and quick way. They even invited me for a test drive in that car I had my eye on, and made me feel right at home and confident whole time More

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I had a friendly chat with a super nice girl from their staff. They kindly invited me to test drive the car I liked right away and made all the other cars in their stock available for me to check out staff. They kindly invited me to test drive the car I liked right away and made all the other cars in their stock available for me to check out More

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