Michael Brooks | Page 3

Smooth process with someone who actually listens We bought a Subaru from Mike Brooks and it was a great experience top to bottom. It was great to deal with someone who actually cared about our needs We bought a Subaru from Mike Brooks and it was a great experience top to bottom. It was great to deal with someone who actually cared about our needs and concerns, as opposed to focusing only on just getting a sale, any sale. It’s been my experience that dealers get annoyed if you have a lot of questions or want to take your time. Mike was friendly, authentic and got us everything we asked for. More

Helpful 0

Report | Print

Treated with respect I don't have a lot of experience with car dealers and was dreading interacting with the stereotypical salesman. What I did experience was friendly, co I don't have a lot of experience with car dealers and was dreading interacting with the stereotypical salesman. What I did experience was friendly, courteous salesman who treated me with respect and recognized that I had more than 1 brain cell firing simultaneously. I related what I was looking for and was offered several options to consider. Price was very important to me and the salesman and finance dept personnel took a lot of time to work the numbers and explain each figure until I was comfortable understanding what was being offered and why. I felt confident that I was getting a great vehicle at a very fair price. I also felt that going forward, I have a competent dealership to take care of repairs and maintenance, which will keep my new vehicle running for a long long long time. More

Helpful 0

Report | Print

Quick and easy service I appreciate the freindly service and everything was quick and easy. I strongly recommend to anyone looking for a quality vehicle. Thank you for every I appreciate the freindly service and everything was quick and easy. I strongly recommend to anyone looking for a quality vehicle. Thank you for everything More

Helpful 0

Report | Print

Very Helpful Exceptional service,great personality from two staff member Mike Brooks and Joseph Alain made my decision so much easier to buy my second Forester fro Exceptional service,great personality from two staff member Mike Brooks and Joseph Alain made my decision so much easier to buy my second Forester from Clay Subaru. Thanks guys 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽 More

Helpful 0

Report | Print

Great experience! They made the process so easy! From the initial contact with Allison on line to walking into the showroom they were all friendly and approachable. Mike, my salesman was knowledgeab From the initial contact with Allison on line to walking into the showroom they were all friendly and approachable. Mike, my salesman was knowledgeable, friendly and patient with all my questions; first car salesmen I've met that is truly genuine and informative (without being condescending), he even made the whole thing fun! I never felt a "hard sell" or the old "bait and switch" you get at some dealers. I've had some bad experiences buying a car esp being a woman. Mike was respectful, courteous and helpful in my search. The initial car I was looking at had sold (President's wkend) so Mike showed me many options, trims, and price points. During the finance/paperwork process (the part I hate the most!) Joe was fantastic! He took the time to explain each item, went above and beyond to research my options & make recommendations without the hard sell. And despite him being really sick that day he still made it all quick and easy, I walked out of there very happy and love my new Subaru! Thanks guys!! More

Helpful 0

Report | Print

Problem free txn Allison, the online sales rep was professional and quick to respond. We settled on all the nuts and bolts of the txn that when we went in, the sales r Allison, the online sales rep was professional and quick to respond. We settled on all the nuts and bolts of the txn that when we went in, the sales rep didn't push anything further. Mike helped us close the deal. Everything went smooth and clearly explained. He didn't try to hardsell us anything for everything was already settled with Allison beforehand. Mike was accommodating in our special request of having a license plate with no unlucky numbers. Set up my Bluetooth before i left with my new car. More

Helpful 0

Report | Print

Best dealership Great customer service! Michael Brooks goes above and beyond to get your needs met and to make you a happy, satisfied customer! I wouldn't buy a vehic Great customer service! Michael Brooks goes above and beyond to get your needs met and to make you a happy, satisfied customer! I wouldn't buy a vehicle anywhere else besides here! More

Helpful 0

Report | Print

Above and Beyond Service! From all of my dealership experiences, I have to say Clay Subaru is a favorite, from the moment you walk in you can tell you’re going to have a great From all of my dealership experiences, I have to say Clay Subaru is a favorite, from the moment you walk in you can tell you’re going to have a great car buying experience. The location is very tidy and imprez-ively laid out. I personally Delt with Mike Brooks throughout the entire buying process. He was very attentive and answered all of my questions honestly and concise. i suggest clay Subaru and Mike Brooks the salesman in general for all car buying needs. Great job all around to the dealership for a stress free in pressured car buying experience. More

Helpful 1

Report | Print

Excellent Experience I highly recommend Clay to anyone looking to buy a car. They were fast, friendly, and most importantly, they will listen to you. They helped me cut ou I highly recommend Clay to anyone looking to buy a car. They were fast, friendly, and most importantly, they will listen to you. They helped me cut out the unnecessary luxury options to get to the price I wanted and worked directly with my own bank to get a lower rate for my loan. More

Helpful 0

Report | Print

Great salesman Mike Brooks made our Clay buying experience just as easy as possible. Nice guy with a great personality. No pressure, no hassles, and no questions una Mike Brooks made our Clay buying experience just as easy as possible. Nice guy with a great personality. No pressure, no hassles, and no questions unanswered. Asset to the company and to Subaru. More

Helpful 0

Report | Print