Michael Brooks | Page 3

New car purchase Mike Brooks, our salesperson, was terrific. Very helpful, but did not try to oversell me. Patrick was also very helpful. All the employees I came i Mike Brooks, our salesperson, was terrific. Very helpful, but did not try to oversell me. Patrick was also very helpful. All the employees I came in contact with, in fact, made it a good car buying experience. More

by pfa7345 Verified Customer Verified Customer

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Quick to make a good deal Our family is growing so it was time to buy a new car. We loved the ratings the forester got on Consumer Reports. It was quick to make a deal that we Our family is growing so it was time to buy a new car. We loved the ratings the forester got on Consumer Reports. It was quick to make a deal that we were happy with, however we had to wait 1 hr 45 mins to get into the financial office to finish paperwork. More

by SAR.WATERMAN Verified Customer Verified Customer

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Best buying experience After shopping many Boston area Subaru dealers in February, I purchased a fully equipped 2018 Forester Limited from Clay Subaru Norwood MA. because th After shopping many Boston area Subaru dealers in February, I purchased a fully equipped 2018 Forester Limited from Clay Subaru Norwood MA. because they offered the best “drive away” total price as well as excellent sales services especially from Mike Brooks, Lease Sales Consultant and Oscar LiDonni, General Manager. More

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Upgrade I had scheduled a oil change on my way to work, when I arrived I was met by Mike Brooks sales associate. He wanted to show off the new 2018 Outback. I had scheduled a oil change on my way to work, when I arrived I was met by Mike Brooks sales associate. He wanted to show off the new 2018 Outback. I went alone, not wanting to upgrade by 2016. After seeing the new features on the 2018, I was impressed, I like the new radio system and all that had to offer. So I decided to upgrade . Mike showed me the paperwork, it was such a easy transition. It was just a change in paperwork! I went back 2 days later and picked up my new 2018 Outback, i didn't even change color white! Mike Brooks was great, this was the 3rd Subaru I had purchased from Clay Subaru. I can say the easiest. They are true professionals and make your experience comfortable. Two of our daughters drive Subaru's also! Thanks again Mike! Kerry More

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Great service I have bought two cars at clay Subaru; Mike was my salesman for both cars and Joey took care of financing for the second one. They are both extremely I have bought two cars at clay Subaru; Mike was my salesman for both cars and Joey took care of financing for the second one. They are both extremely professional, and went above and beyond to make my experience smooth. It can be stressful to buy a new car but Mike and Joey were patient, responsive and they made sure to find the deal that fits my needs best. More

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Smooth process with someone who actually listens We bought a Subaru from Mike Brooks and it was a great experience top to bottom. It was great to deal with someone who actually cared about our needs We bought a Subaru from Mike Brooks and it was a great experience top to bottom. It was great to deal with someone who actually cared about our needs and concerns, as opposed to focusing only on just getting a sale, any sale. It’s been my experience that dealers get annoyed if you have a lot of questions or want to take your time. Mike was friendly, authentic and got us everything we asked for. More

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Treated with respect I don't have a lot of experience with car dealers and was dreading interacting with the stereotypical salesman. What I did experience was friendly, co I don't have a lot of experience with car dealers and was dreading interacting with the stereotypical salesman. What I did experience was friendly, courteous salesman who treated me with respect and recognized that I had more than 1 brain cell firing simultaneously. I related what I was looking for and was offered several options to consider. Price was very important to me and the salesman and finance dept personnel took a lot of time to work the numbers and explain each figure until I was comfortable understanding what was being offered and why. I felt confident that I was getting a great vehicle at a very fair price. I also felt that going forward, I have a competent dealership to take care of repairs and maintenance, which will keep my new vehicle running for a long long long time. More

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Quick and easy service I appreciate the freindly service and everything was quick and easy. I strongly recommend to anyone looking for a quality vehicle. Thank you for every I appreciate the freindly service and everything was quick and easy. I strongly recommend to anyone looking for a quality vehicle. Thank you for everything More

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Very Helpful Exceptional service,great personality from two staff member Mike Brooks and Joseph Alain made my decision so much easier to buy my second Forester fro Exceptional service,great personality from two staff member Mike Brooks and Joseph Alain made my decision so much easier to buy my second Forester from Clay Subaru. Thanks guys 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽 More

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Great experience! They made the process so easy! From the initial contact with Allison on line to walking into the showroom they were all friendly and approachable. Mike, my salesman was knowledgeab From the initial contact with Allison on line to walking into the showroom they were all friendly and approachable. Mike, my salesman was knowledgeable, friendly and patient with all my questions; first car salesmen I've met that is truly genuine and informative (without being condescending), he even made the whole thing fun! I never felt a "hard sell" or the old "bait and switch" you get at some dealers. I've had some bad experiences buying a car esp being a woman. Mike was respectful, courteous and helpful in my search. The initial car I was looking at had sold (President's wkend) so Mike showed me many options, trims, and price points. During the finance/paperwork process (the part I hate the most!) Joe was fantastic! He took the time to explain each item, went above and beyond to research my options & make recommendations without the hard sell. And despite him being really sick that day he still made it all quick and easy, I walked out of there very happy and love my new Subaru! Thanks guys!! More

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