Very courteous.
Very timely on my appointment time. Everything was explained and the price was also very good
Very timely on my appointment time. Everything was explained and the price was also very good
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by Joejoe
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
My check engine, light was on, took my Edge to Mike Burch
Ford. Was extremely, satisfied with the service, I recieved. William, in service department, did everything he could, to find the part, that was need
Ford. Was extremely, satisfied with the service, I recieved. William, in service department, did everything he could, to find the part, that was needed, he located the part & had me up and running the same day. I will be giving them all of my service needs, from here on out.
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by donna0218
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
William
May 22, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
The staff is always friendly and helpful.
They do a great job in the service department.
They do a great job in the service department.
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by DAZZLINGDESIGNSLORI
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Great fast service every time I go in there !
Also super nice too and get it done right the first time
Also super nice too and get it done right the first time
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by michael.burch
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Very professional and courteous.
Done a very good job changing oil in my 2022 Maverick.
Done a very good job changing oil in my 2022 Maverick.
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by Mike Paulk
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Great to deal with.
They kept me undated on what was going on with my vehicle throughout the process
They kept me undated on what was going on with my vehicle throughout the process
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by gingerlewis14
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Excellent customer service and great work!
I highly recommend the Mike Burch team for any and everything vehicle related!
I highly recommend the Mike Burch team for any and everything vehicle related!
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by colby_harris0
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
I bring my vehicle for service exclusively.
I am mostly satisfied with the service I receive. My last service was disappointing. My tires were rotated, which left my tire sensor fault message a
I am mostly satisfied with the service I receive. My last service was disappointing. My tires were rotated, which left my tire sensor fault message and light on.
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by barbarateachey1
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2023 -
Mike Burch Ford Blackshear responded
We sincerely appreciate your repeat business! Thank you for your positive review! We're sorry to hear about your sensor, please give our Service Manager, Michael Burch, a call at (912) 449-4446, so we can get that sensor issue resolved for you!
Very helpful taking care of my vehicles maintenance
schedule. All employees that I came into contact with was pleasent
schedule. All employees that I came into contact with was pleasent
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by DUGGER357
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!
This was the worst experience.
No communication. My truck was there 3 weeks and still had not been looked at or fixed (They scheduled the appointment). I picked it up and paid my b
No communication. My truck was there 3 weeks and still had not been looked at or fixed (They scheduled the appointment). I picked it up and paid my balance and told them to call me when the parts came in. That was almost a month ago and still not a word! Several customers were complaining because they had been quoted two very different prices by the same guy.
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by Tookuntree11
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2023 -
Mike Burch Ford Blackshear responded
We’re very sorry to hear about your negative experience. Please call our Service Manager, Michael Burch, at (912) 449-4446 so we can discuss how to get this problem fully resolved for you. We value your feedback and seek to provide the utmost level of service for all our customers.