Michael Burton
Michael Burton at Chuck Anderson Ford
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Michael Burton | Page 2

Sales Professional

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.7
37 Reviews
4.7

37 Reviews

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37 Reviews of Michael Burton

May 24, 2023

Dealership Rating
Employee Rating

Had to go back several times because they kept forgetting stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that More

by sburksbb
Service Price Transparency
Recommend Dealer
No
May 24, 2023

Chuck Anderson Ford responded

Hi Ricky! The service airbag light came on after you took delivery of the vehicle and we offered for you to bring it in at your convenience and we would check it out. It was not on during in the 16 days we owned it before you purchased it. We're sorry for your poor experience with us. That's not how we want our customers to feel, and not how we've done business for nearly 50 years.

May 24, 2023

sburksbb responded

It was on when we were test driving the car, but didn't know at the time what I was seeing. When I ask about it you told me to go to another dealership to have it checked out!

May 25, 2023

Chuck Anderson Ford responded

I'm not sure who told you to take it somewhere else. We would be happy to check it out for you.

May 26, 2023

sburksbb responded

There were 5 of you standing around the front desk. And ya all said since it was a Jeep vehicle,(even though I bought it there)I would need to take it to an authorized Jeep dealer . Exact words spoken to me.

May 26, 2023

Chuck Anderson Ford responded

Interesting. Sounds like a good training moment for our employees. We would be more than happy to check it out.

March 21, 2023

Dealership Rating
Employee Rating

It was a wonderful experience. They made you feel good that you had chosen them for purchasing a vehicle. More

by blkdru2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our sales department!

Mar 21, 2023

blkdru2 responded

Thanks once again for making our car purchase a pleasant experience.

March 05, 2023

Dealership Rating
Employee Rating

It was a pleasure to work with everyone at this dealership. I would highly recommend to friends and family to go to Chuck Anderson for their next purchase. More

by mamiller97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner

Mar 06, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase with us! We hope you enjoy your new Bronco!

January 28, 2023

Dealership Rating
Employee Rating

Friendly to the point no hassle no xx just easy purchase great sales staff was in and out with my new ride in a hour highly recommend Chuck Anderson for you next vehicle perches easy finance clean professio More

by carlday
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our sales department!

January 26, 2023

Dealership Rating
Employee Rating

Cody and the chuck Anderson team are great! My favorite place to buy my cars! More

by HAMILTONCRAIG49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson , Paul Palmer, Mike Anderson, Ricky Baird, Cody Anderson , Justice Barger, Grace Morgan, Dave Norton, Dustin Rose

Jan 26, 2023

Chuck Anderson Ford responded

Thanks for the great feedback sir!

December 21, 2022

Dealership Rating
Employee Rating

Had a great experience at Chuck Anderson Ford. Michael Burton, Ricky Baird and Dustin Rose were particularly helpful. Finding a dealer you can trust is important. We feel we've found that at Chuck More

by twfromkc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson , Ricky Baird, Michael Gardner , Dustin Rose

Dec 22, 2022

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! If you have any questions please feel free to reach out at any time!

December 19, 2022

Dealership Rating
Employee Rating

Cody, was super friendly, helpful & understanding. It was a no hassle deal that was straight forward without any complications. Michael was super helpful & efficient getting things done efficientl More

by Jennifer P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson , Cody Anderson

Dec 19, 2022

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business and you taking the time to let us know how we did!

December 14, 2022

Dealership Rating
Employee Rating

Friendly and fast. Appreciated it as I did not have a lot of time that day. More

by Kenneth.r.Brock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Ryan

Dec 19, 2022

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase from us!

October 06, 2022

Dealership Rating
Employee Rating

Justin was personable and went beyond what I expected by delivering my car to my office the same day I bought it. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Anderson , Jesse Lee, Dave Norton, Justin Ryan

Oct 06, 2022

Chuck Anderson Ford responded

Thanks for the great feedback Scott!

August 03, 2022

Dealership Rating
Employee Rating

I enjoyed my experience at Chuck Anderson Ford. Salesman Mike Burton and finance guy Mike Gardner handled my purchase quickly and professionally. More

by airplanegeek64628
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner

Aug 04, 2022

Chuck Anderson Ford responded

Thanks for the great feedback!

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