Michael Couto | Page 14

By far the best and easiest buying experience I have ever had! Everyone was friendly and eager to help and was very up front with the vehicles shown. had! Everyone was friendly and eager to help and was very up front with the vehicles shown. More

by Joebearnejie Verified Customer Verified Customer

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I pay the Gap insurance and cover free oil change and car wash .they didn't wash my car just rinse and not dry off or vacuumed wash .they didn't wash my car just rinse and not dry off or vacuumed More

by malditango28 Verified Customer Verified Customer

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Sales person Marisa great. High praise for her. Finance guy fair as he tried to sell me expensive maintance plans. Also found out that the price of the car ncluded a plan that cost 1080 $. guy fair as he tried to sell me expensive maintance plans. Also found out that the price of the car ncluded a plan that cost 1080 $. More

by RTHIB518 Verified Customer Verified Customer

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It was the first time at this Kia store. I found everyone we spoke to to be pleasant and very welcoming, helpful I was very pleased to have done business with you all. Thank you!!!! we spoke to to be pleasant and very welcoming, helpful I was very pleased to have done business with you all. Thank you!!!! More

by LITTLELOVE0928 Verified Customer Verified Customer

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I meant the salesman in parking lot asked about 6 speed transmission changes subject asked about warranty 10 year or 100000 miles free not free when picking up car tank no gas empty no window washers fluid transmission changes subject asked about warranty 10 year or 100000 miles free not free when picking up car tank no gas empty no window washers fluid open back door never wiped down nothing good to say More

by DANGEE981 Verified Customer Verified Customer

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The customer service excellent, but the person from financia, no capable to do her job 100%. She needto be more prepared, and learned how to managing a situation. financia, no capable to do her job 100%. She needto be more prepared, and learned how to managing a situation. More

by ORTIZ1263 Verified Customer Verified Customer

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Excellent service and great salespeople! Every time I come in everyone is happy to see me and happy to help me with my car Thank you for the wonderful job come in everyone is happy to see me and happy to help me with my car Thank you for the wonderful job More

by LR1359 Verified Customer Verified Customer

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I came back for an alignment they said I needed then they came in and said a balancing is needed also $100.00s of dollars and 3 1/2 hours later I left for the second time with the same problem .According to came in and said a balancing is needed also $100.00s of dollars and 3 1/2 hours later I left for the second time with the same problem .According to the girl as she handed me my bill I didn’t use the right words.I should have told them it was my “brakes.” All I said was my car feels like it’s going to fall apart under me.they asked just when u speed up,. I said no it’s much worse when I’m slowing down..So I had to leave with the same problem I came in with.twice.VERY UPSETTING I called Andy and he had me come back and said I could have everything done at cost which was good but it still cost me over 300. Today I believe. Then I wondered why I got it balanced & aligned my car didn’t feel one bit different. After I came in for the third time and got the back routers & brake pads done it ran very well Thanks to Andy and the Forman out back who personally worked on my brakes There should be a better communication between the front and the back of the house. And every time I’ve ever brought my car in before when they test drive it they always come in and say there’s another problem. The car was test driven so where was the person to say u need ur mom mom So I’m curious to know why after my car was just test driven when I first brought it in why didn’t someone come and say your brakes are the problem and that’s why your car is shaking so violently. In my opinion you don’t hand Someone a bill in one hand and say you didn’t use the word brake so you still have the same problem with the other hand That’s extremely upsetting and ridiculous no one ever has a right to take someones money and send them out with the same problem they came in with. It is up to the mechanic to find it not the lay person and that’s why we bring our car in to the mechanics so they can find the problem and fix it. More

by Toriethier Verified Customer Verified Customer

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This dealership was the absolute best place for communication on line access and professionalism. My car was ready to test drive and the process was efficient. communication on line access and professionalism. My car was ready to test drive and the process was efficient. More

by ginanudel Verified Customer Verified Customer

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The service dept staff are all great. Very courteous, professional and helpful. Courtney at the desk is extremely helpful and willing to go the extra mile to assist professional and helpful. Courtney at the desk is extremely helpful and willing to go the extra mile to assist More

by CORRINE390 Verified Customer Verified Customer

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