Michael Founds | Page 2
General Sales Manager
Mercedes-Benz of Little Silver
100 Oceanport Ave
Little Silver, NJ 07739
11 Reviews
Write a Review11 Reviews of Michael Founds
April 13, 2015
Amazing experience Hello, My name is Joseph Zicchino D.D.S. and I would like to share my wonderful experience I had with Contemporary Motor Cars in Little Silver NJ. Hello, My name is Joseph Zicchino D.D.S. and I would like to share my wonderful experience I had with Contemporary Motor Cars in Little Silver NJ. I was having minor issues with my windows not staying up on my 2013 E350 convertible which I had purchased and paid off. While working with Mike Taylor in the service department, he made sure someone would pick my car up at my dental office so that I did not have to be inconvenienced by driving to the dealership. Subsequently, he would drop off an SUV so I can get around with all the snow we had this winter. They replaced mostly all the window components and even called the Mercedes headquarters in Germany to get my soft ware updated at no charge. However, I simply told them I did not feel comfortable parking the car outside in case of snow and rain. Much to my surprise, my salesman, Jon Paciello called me and said that the general manager, Mike Founds authorized a brand new 2015 E 400 at no charge to me. He cited we stand behind our cars and we want you to be happy. I said this is absolutely above and beyond my expectations and you guys have been great to me all along. I would not hesitate to recommend this dealership to anyone because they truly believe in customer satisfaction. This by far has been one of the most accommodating car dealerships that I have ever dealt with and I truly look forward to working with Contemporary Motor Cars on future purchases. If anyone has any questions, as far as business reference, please email me at DocZeke167@aol.com. Thank You More
Other Employees Tagged: Jonathan Paciello, Michael Taylor