Michael Gardner
Michael Gardner at Chuck Anderson Ford

Michael Gardner | Page 4

Finance Director

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.3
87 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

30 yrs, 2 mos

4.3

87 Reviews

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87 Reviews of Michael Gardner

October 01, 2023

Dealership Rating
Employee Rating

Very Quick, thorough, hassle free. streamlined the process of car buying. From sales to finance. More

by Ericfine33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keshawn Turner , Jim Stevens

Oct 02, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to serving you again in the future!

Oct 02, 2023

Ericfine33 responded

Great experience

July 26, 2023

Dealership Rating
Employee Rating

Was a nice experience. I learned a lot from everyone at Chuck Anderson Ford. I am glad Chuck Anderson hires veterans. They have great integrity. More

by kirkkeller161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Baird , Andre Black

Jul 26, 2023

Chuck Anderson Ford responded

Thanks for the 5-star review Kirk! We appreciate your business!

June 29, 2023

Dealership Rating
Employee Rating

Accommodating, friendly, caring, willing to go the extra mile, service oriented.Exceed expectations. Spotless environment More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justice Barger , Dustin Rose

Jun 30, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our service department!

June 14, 2023

Dealership Rating
Employee Rating

Andre was great to work with! The process lasted a little longer than expected. Not Andres fault though as we wanted the Air Conditioner fixed. Service department could not fi More

by Me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andre Black

Jun 15, 2023

Chuck Anderson Ford responded

Kelly, we're sorry you had a poor experience. As you know from your other two purchases with us, that's not how we normally do business. I'm unaware of the tire issue, but knew about the AC. I think this is a situation where we over promised and under-delivered. We're sorry for the inconvenience.

May 24, 2023

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Employee Rating

Had to go back several times because they kept forgetting stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that More

by sburksbb
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Nick Anderson, Ricky Baird, Michael Burton , Jim Stevens

May 24, 2023

Chuck Anderson Ford responded

Hi Ricky! The service airbag light came on after you took delivery of the vehicle and we offered for you to bring it in at your convenience and we would check it out. It was not on during in the 16 days we owned it before you purchased it. We're sorry for your poor experience with us. That's not how we want our customers to feel, and not how we've done business for nearly 50 years.

May 25, 2023

Chuck Anderson Ford responded

I'm not sure who told you to take it somewhere else. We would be happy to check it out for you.

May 26, 2023

Chuck Anderson Ford responded

Interesting. Sounds like a good training moment for our employees. We would be more than happy to check it out.

May 25, 2023

sburksbb responded

It was on when we were test driving the car, but didn't know at the time what I was seeing. When I ask about it you told me to go to another dealership to have it checked out!

May 26, 2023

sburksbb responded

There were 5 of you standing around the front desk. And ya all said since it was a Jeep vehicle,(even though I bought it there)I would need to take it to an authorized Jeep dealer . Exact words spoken to me.

May 18, 2023

Dealership Rating
Employee Rating

This dealership is family owned, what I like about it is the are honest and will do you right. Quick and easy, everyone is there is absolutely Great. I recommend Cody, he is professional and very helpful More

by danmathena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Brenda Riles, Taylor Flynn , Cody Anderson, Baylee Dennis, Dustin Rose, Jim Stevens, Kim Wales

May 18, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! Enjoy your new truck!

May 14, 2023

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Employee Rating

Great dealership, they are always very friendly and knowledgeable about anything you would need help with. More

by klevam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Palmer, Brenda Riles, Mike Anderson , Cody Anderson, Jim Stevens, Kim Wales

May 15, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and will see you next time!

April 28, 2023

Dealership Rating
Employee Rating

Nick Anderson was amazing to work with. This has been the most pleasant car buying experience ever. I kept waiting for the other show to fall, but it never did. I would deal with Nick Ander More

by rrothell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson

May 01, 2023

Chuck Anderson Ford responded

Thanks for the great feedback Rick! I hope you enjoy your new F-150!

April 28, 2023

Dealership Rating
Employee Rating

Chuck Anderson Ford will go above and beyond for costumers! They make you feel like you are an individual and not just another sell. All staff are all nice and care about the costumers opinion. More

by kimmihannah91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Anderson

May 01, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and look forward to serving you in the future!

April 12, 2023

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Employee Rating

This team went above and beyond to fit my needs and make my experience easy and enjoyable More

by Tadmellenthin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Ryan

Apr 13, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you love your new Gladiator when you pick it up Saturday!

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