Michael Goebel

Everyone at this dealership was very friendly from the time you walk in the door they find you a sales associate to help you. We then was able to test drive the car without a sales associate and when we c time you walk in the door they find you a sales associate to help you. We then was able to test drive the car without a sales associate and when we came back was able to set down with are sales associate and talk over what we thought and what we were looking to pay he worked hard on making our deal happen. Thank you for a wonderful experience. More

by HILLJ1619 Verified Customer Verified Customer

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They worked with me to find a vehicle in my price range and payment range. Very friendly. and payment range. Very friendly. More

by DHUNTER101D Verified Customer Verified Customer

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They are efficient, friendly, helpful and their cars are priced right. Michael was great to work with. priced right. Michael was great to work with. More

by DNJSATTLER Verified Customer Verified Customer

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Great experience, Mike was top notch, very knowledgeable and welcoming! I would surely recommend Great Lakes to friends. and welcoming! I would surely recommend Great Lakes to friends. More

by BBOYZ427 Verified Customer Verified Customer

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Oil change went well. It took awhile, but they were very busy in the service department that day. It took awhile, but they were very busy in the service department that day. More

by EEYORE1305 Verified Customer Verified Customer

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Mike was very helpful in selling me a brand new 2025 Outback. He made the whole process stress free and I walked out the dealership a happy customer! I highly recommend Mike if you’re looking to purchas Outback. He made the whole process stress free and I walked out the dealership a happy customer! I highly recommend Mike if you’re looking to purchase a car. More

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Was happy with Mike’s service. He answered all my questions except I have asked everyone, even called Subaru but got no call back. I totaled my 2019 Subaru Impreza that I had bough He answered all my questions except I have asked everyone, even called Subaru but got no call back. I totaled my 2019 Subaru Impreza that I had bought from you guys and my air bags didn’t deploy. Front corner driver side frame bent, front transmission was moved and back driver corner damaged on impact. What to know why my air bags didn’t work, would really appreciate if someone would get back to me. I mean I did buy another Subaru even though had this problem. Thank you for your response to my concerns More

by PATTYDYSERT Verified Customer Verified Customer

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good service friendly staff threw out dealership clean facilities good snacks comfortable seating in wait area facilities good snacks comfortable seating in wait area More

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I've been talking to Mike for quite a bit now. The group has only been helpful and answered all of my questions. The group has only been helpful and answered all of my questions. More

by ORRJG Verified Customer Verified Customer

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1. Had to sell a Rav 4 worth $18000 for only $11000 because Toyota value was down - The Rav 4 was in great condition and serviced regularly on time with Had to sell a Rav 4 worth $18000 for only $11000 because Toyota value was down - The Rav 4 was in great condition and serviced regularly on time with Toyota. Very disturbing. 2. Next we were sold a 2016 Jeep by Great Lakes Toyota on Jan 2022 for over $28000 - It was a bad bad deal because they did not tell us at the time that in just a couple of year the Jeep would go to a piece of crap and this was normal for Jeeps. 3. Tryed to turn it in three years later they only gave us 4000 for trade in and said it was basicly a piece of crap and at a certain age thats what happens to Jeep. A little late to inform us. 4. Now we bought a used 2015 Sienna for $15,886.00. with the trade in of the Jeep at only a mere $4000 plus we gave you cash $15,624.00 in cash and still owed $20,305.56 to be financed. Something is wrong here !!!! We were told Hancock could not finance it because of Loan to Value ratio, however we thought Great Lakes Toyota had our best interest in mind and would get us the best deal. It seems we could not trust Great Lakes Toyota to do this., They financed the loan for 10.19% and Hancock will finance it at 7.49% without the service contracts. More

by WELCHEQ Verified Customer Verified Customer

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