Michael Hall

I was on a trip from Brentwood, California to Arcata and my car was showing a message fluid low for water. I took my car there. They topped it off and inspected to make sure I had no leaks before I do the 5 my car was showing a message fluid low for water. I took my car there. They topped it off and inspected to make sure I had no leaks before I do the 5 Hour Dive home. They were very kind and helpful. More

by DFIORENT10 Verified Customer Verified Customer

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Work was done on time Future work was identified and costs detailed Bathrooms were clean costs detailed Bathrooms were clean More

by DOUBLEDAD9 Verified Customer Verified Customer

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I was Promised 5 % interest on the finance amount , what i got was 6. 25% i got was 6. 25% More

by bnhome2021 Verified Customer Verified Customer

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My husband I were very impressed Humboldt Bay BMW. They made buying our new x5 a pleasant experience. They made buying our new x5 a pleasant experience. More

by dwoolz Verified Customer Verified Customer

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Had a great experience at this dealership. The customer service was absolutely excellent. Michael, Lee and Amelie were so personable and helpful. I wish we lived locally so this location could The customer service was absolutely excellent. Michael, Lee and Amelie were so personable and helpful. I wish we lived locally so this location could be my regular for services and repairs. More

by Leah Verified Customer Verified Customer

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The service department is very helpful and service. Michael and the staff make sure I can get in for service in a timely manner, provide for a ride home or back to the dealership when I need one. And m Michael and the staff make sure I can get in for service in a timely manner, provide for a ride home or back to the dealership when I need one. And my car comes back washed. More

by mbm.miles Verified Customer Verified Customer

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Got me in and got me out. And their communication and hospitality doesn’t get any better. Really great people here! And their communication and hospitality doesn’t get any better. Really great people here! More

by Mradamsx3 Verified Customer Verified Customer

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I have always had a courteous staff to assist me and it has always been in a timely manner! I would recommend Bmw of Humboldt Bay to all my friends and family. has always been in a timely manner! I would recommend Bmw of Humboldt Bay to all my friends and family. More

by TKHOLDEN2 Verified Customer Verified Customer

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Condescending customer service and FAR overpriced servicing. We were able to have our problem resolved with a trusted auto shop in our town for less than half the price. I am in the market for anothe servicing. We were able to have our problem resolved with a trusted auto shop in our town for less than half the price. I am in the market for another bmw, but I won’t be purchasing one through this dealership. We were treated like second class citizens. My husband walked out of there infuriated that we paid a $250 “diagnostic”fee for a problem that was already diagnosed not to mention the ridiculous quote for the fix. Michael seems to think everything is a joke and it’s not super funny when the price tag is $6,000. More

by LocalLady707 Verified Customer Verified Customer

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Efficient, knowledgeable, detail oriented, empathetic, amenable to suggestions—and the mechanics are top of their field. You can trust them to do the right thing to keep you rolling! amenable to suggestions—and the mechanics are top of their field. You can trust them to do the right thing to keep you rolling! More

by lorebazemore Verified Customer Verified Customer

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