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Michael Hall
Michael Hall at BMW of Humboldt Bay

Michael Hall

Service Manager

BMW of Humboldt Bay

1795 Central Ave
McKinleyville, CA 95519

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Michael Hall

June 18, 2026

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Employee Rating

Bought the car at the dealership, and have the maintenance performed there. Very good experience for everything. More

by JEPOUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure the salesperson was

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Jun 18, 2026

BMW of Humboldt Bay responded

We’re delighted the purchase process and maintenance of your BMW M240 went smoothly. Michael is proud we could provide such positive support throughout. We look forward to assisting you again. David Daood General Manager david.daood@bmwhbay.com

June 02, 2026

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Employee Rating

Customer service is lacking these days in many businesses, however, BMW Humboldt has excellent customer service. So far I have dealt with Ryann, Michael, Jose and Lee. They may not remember me but More

by auntydeb14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Chiu Cabrera

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Jun 03, 2026

BMW of Humboldt Bay responded

We appreciate you taking the time to highlight the support you received. Michael and Jose Chiu will be pleased to hear how much you valued their assistance. It was our pleasure to care for your BMW X3 and we appreciate your recognition of our team. David Daood General Manager david.daood@bmwhbay.com

May 16, 2026

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Employee Rating

Services completed in a timely manner Great atmosphere the team did a great job I will consider using BMW of Humboldt bay for next service More

by hydardaood
Recommend Dealer
Yes

Other Employees Tagged: Michael Hall

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May 17, 2026

BMW of Humboldt Bay responded

We’re delighted your BMW X5 M was serviced promptly in a welcoming atmosphere. It’s wonderful to hear our team did a great job. We hope to assist you again for your next service. David Daood General Manager david.daood@bmwhbay.com

May 15, 2026

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Employee Rating

We’re always satisfied with the service at BMW Humboldt Bay. Everyone is pleasant, service is always done well and on time, and I always feel confident that they are knowledgeable and capable. More

by gghusband
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

BMW of Humboldt Bay responded

It’s great to hear our team’s expertise and prompt service keep your X5 in top shape. We’re glad the friendly atmosphere makes each visit smooth and confidence-inspiring. We look forward to helping with your next service. David Daood General Manager david.daood@bmwhbay.com

May 13, 2026

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Employee Rating

Mike is an asset to your business. Excellent with people communications. Your dealership is well maintained and a pleasure to attend. More

by FANJUAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2026

BMW of Humboldt Bay responded

It’s wonderful to hear Michael made your visit so enjoyable with clear communication. We’re glad our facility was well kept and that your BMW 330 got the attention it deserves. Thank you for the five-star rating and for choosing us for your service needs. David Daood General Manager david.daood@bmwhbay.com

May 11, 2026

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Employee Rating

On time, less than estimated cost and excellent, friendly service as always! Always Positive Experience More

by AMHSWANK
Recommend Dealer
Yes

Other Employees Tagged: Michael Hall

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May 11, 2026

BMW of Humboldt Bay responded

Thank you for your feedback about the service on your BMW X3. We’re glad Michael and our team completed your visit promptly, kept costs below the estimate, and made it welcoming. We look forward to continuing to provide positive experiences. David Daood General Manager david.daood@bmwhbay.com

May 10, 2026

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Employee Rating

Very pleasant and willing to accommodate me. Goes for the whole staff They were all nice More

by DEVIN_PEAL
Recommend Dealer
Yes

Other Employees Tagged: Michael Hall

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May 10, 2026

BMW of Humboldt Bay responded

It’s great to know our team made you feel well taken care of. Thank you for your kind note, and we look forward to helping with your BMW next time. David Daood General Manager david.daood@bmwhbay.com

May 10, 2026

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Top notch service! From the employees in the service department to the sales staff, this team is so helpful. I felt truly cared for during my experience and am so grate More

by Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Chiu Cabrera , Lee, Ryann

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May 11, 2026

BMW of Humboldt Bay responded

Rose, it's great to hear that Michael, Lee, Ryann, and Jose were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Humboldt Bay! David Daood General Manager david.daood@bmwhbay.com

May 10, 2026

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They were responsive to what I was looking for and extremely helpful. bMW Humboldt Bay made the process of buying a car so easy! More

by AHOLLAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Daood, Jose Chiu Cabrera, Jessica Murase, Kevin Rutherford, Billy Baker

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May 10, 2026

BMW of Humboldt Bay responded

Thank you for sharing your experience with us. We’re glad our team was quick to respond and offered helpful guidance to make your BMW X5 M purchase seamless. Enjoy every drive in your new X5 M! David Daood General Manager david.daood@bmwhbay.com

May 05, 2026

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Employee Rating

Michael is always a help. Lee the Sevice Writer was so kind and helpful. This is my second BMW and I will be buying a 3rd prior to retirement 😊 More

by lmduchemin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee

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May 05, 2026

BMW of Humboldt Bay responded

It’s wonderful to hear Michael has been so helpful and that our team treated you kindly during service for your BMW M235 Gran Coupe. We appreciate your loyalty as a returning BMW owner, and we look forward to assisting you with your next BMW purchase before retirement. David Daood General Manager david.daood@bmwhbay.com

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