Michael Jourdan | Page 10

I would not recommend for service or sales Buyer Beware!!!! SAVE YOUR TIME & YOUR MONEY I purchased a 2015 Dodge Durango (a lemon) from this dealership on July 21st. I scheduled an appoi Buyer Beware!!!! SAVE YOUR TIME & YOUR MONEY I purchased a 2015 Dodge Durango (a lemon) from this dealership on July 21st. I scheduled an appointment to test drive the vehicle. I drove from Pascagoula, MS under the impression that the cosmetic damage was fixed. It is only right to assume that I was lied to in order to get me there, because there’s a review on this page stating a similar experience. When I arrived to test drive the vehicle I immediately noticed the damage. Eric, the salesman I spoke with over the phone, told me he thought I was calling about a Ram although I specifically said a BLACK 2015 DODGE DURANGO that is showing cosmetic damage on front bumper on the CarFax report. The sales manager, Kirk, promised to fix the bumper and to touch up anything else on the vehicle. I made him aware of the tail light having a small crack in it. He stated that the crack was nothing to worry about because water wouldn’t get in it. That turned out to be a lie! It rained the very next day and the light filled up with water! When I took my vehicle back (keep in mind that I live in Mississippi) to have the damage fixed I was assured that it would be completed in 2 days. Well 2 days actually turned into 9! I was patient due to the weather conditions and still holding onto hope that I vehicle that I paid over $10k cash for would be in excellent condition once the dealership was done with everything. I was wrong again!!! Not only did they have my truck for a total of 9 days, but they simply spray painted (no exaggeration) over the cosmetic damage! The scrapes and scratches were still very very noticeable!The tail light still had water in it! After bringing this to their attention I was told that the service guy replaced only the cracked side. That made zero sense if both sides had water in them! A nice salesman by the name of Keenan offered to take my truck back to service and to have them “fix” the light. Couldn’t get any worse right? Think again...the truck is actually a lemon. It is stalling after only 2 weeks of having it and the check engine light has miraculously came on. I now will have to wait until next week before the Dodge dealership in my area can service it. SAVE YOUR TIME AND MONEY. THESE GUYS ARE CROOKS! I believe they have some nice vehicles but they also have lemons and will not hesitate to take your money for one. More

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Mossy is the Best The MOSSY team is solid, the best in the business. There are GMC dealers right up the street from my house but I go to mossy where they treat you like The MOSSY team is solid, the best in the business. There are GMC dealers right up the street from my house but I go to mossy where they treat you like family. More

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Great Easy Experience I traded in my 16 GMC Sierra for a 17. My salesman was Chris Burley, I told him what I was looking for in a newer truck and where i wanted my payments I traded in my 16 GMC Sierra for a 17. My salesman was Chris Burley, I told him what I was looking for in a newer truck and where i wanted my payments to be and he hit the spot. From the salesman, to the sales manager & finance manager it was an overall quick and easy process. Also Mossy Motors beat the previous dealers I had looked at in price but almost 5k. Thanks fellas! More

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Respectful and fast We found a car we liked online, and I was able to schedule a visit very quickly and easily. Met with Chris, and he was very helpful, respectful and co We found a car we liked online, and I was able to schedule a visit very quickly and easily. Met with Chris, and he was very helpful, respectful and considerate of our taking our time to make the best decision. Final negotiations were relatively quick and easy. Got a great deal. Michael Jourdan was great too, lightning fast, while being extremely thorough and well-spoken, walking us through everything to make sure we understood our terms, etc. Highly recommend Mossy! Ask for Chris. More

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Easiest Car-Buying Experience Both Christopher and Michael were extremely helpful and knowledgeable about the car I wanted and answered any and all questions I had with ease. Defin Both Christopher and Michael were extremely helpful and knowledgeable about the car I wanted and answered any and all questions I had with ease. Definitely the most easiest car-buying experience I've ever had! Thanks a bunch! You guys were awesome! More

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