Michael Kayes | Page 30

Excellent customer service. Will highly recommend. Management puts customer satisfaction in the forefront. Quality work performed. Will highly recommend. Management puts customer satisfaction in the forefront. Quality work performed. More

by lorna.colligan Verified Customer Verified Customer

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VW is saying my Deisel is normal to burn 2qts of oil within about 5k miles . They changed my oil. At 35k started burning oil.. now at 64k... they purposely switched my oil and r3fuse to use the origina within about 5k miles . They changed my oil. At 35k started burning oil.. now at 64k... they purposely switched my oil and r3fuse to use the original.tjis is my 3rd Deisel and not one ever burned oil ESPECIALLY at 35k!! Anyone else being told it's NORMAL??? LMAO IT IS NOT NORMAL. THERE IS A HUGE ISSUE HERE. MAYBE SOMETHING TO DO WITH GOING ELECTRIC?? My SUV is being ruined with this new OIL!!. BEWARE THEY ARE SELLING SNAKE OIL. Take your deisel to a trusted deisel mechanic. VW is not honest All about the Benjamin's. A car with 35k to 60 k miles does not burn 2qts oil between changes. It's a flat out deception Anyone else have this issue??? More

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Kind people with a smile, at this VW dealership always Good service and On Time! Good service and On Time! More

by richp33 Verified Customer Verified Customer

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Very organized service center. Professional, courteous, timely and reliable. My service coordinator, Michael was great. Professional, courteous, timely and reliable. My service coordinator, Michael was great. More

by jason08505 Verified Customer Verified Customer

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I like getting my Passat serviced here. Check in is fast and easy and the staff are friendly Check in is fast and easy and the staff are friendly More

by deals2000 Verified Customer Verified Customer

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This VW service always provides the most professional service. Accurate appointment scheduling, thorough services performed, and super courteous. I have dealt both with Ginny and Mike and both were amaz service. Accurate appointment scheduling, thorough services performed, and super courteous. I have dealt both with Ginny and Mike and both were amazing. This service takes great care of my car! More

by VERAF Verified Customer Verified Customer

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Mike in VW service was great- very professional, knowledgeable, and helpful. And I’ve found that to be true of everyone at Hamilton VW. knowledgeable, and helpful. And I’ve found that to be true of everyone at Hamilton VW. More

by pbatsel Verified Customer Verified Customer

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I came in to the Service area on the fourth of April at 9:30 am. I spoke with Michael Kaye’s regarding my ten thousand mile service. We spoke for a while,and then I gave him my key. He proceeded to tell me 9:30 am. I spoke with Michael Kaye’s regarding my ten thousand mile service. We spoke for a while,and then I gave him my key. He proceeded to tell me how long I would have to wait for the completion of the service. I took a walk to Rick Valnoski’s office to say hello,and we talked for a little bit. Any time I’ve gone to Hamilton Volkswagen,it has always been a pleasant experience. Everyone in the Service area and Sales area should pat themselves on the back. They are a great crew. I’ve never had a bad day at Hamilton Volkswagen. More

by 3XaJetta Verified Customer Verified Customer

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We have purchased 3 cars from t his company and you do all our maintenance work. That shows our satisfaction but we are disappointed that our discount fell from 15% to 10% on work done on our cars all our maintenance work. That shows our satisfaction but we are disappointed that our discount fell from 15% to 10% on work done on our cars .It also seems that a better warranty exist for us for the 2012 Passat. More

by ABWELCOME Verified Customer Verified Customer

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Always professional and courteous. I have had good experiences both buying and servicing cars at this dealership. I have had good experiences both buying and servicing cars at this dealership. More

by jkrobertson9 Verified Customer Verified Customer

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