Michael Lacey
Michael Lacey at BMW of Jackson

Michael Lacey

Client Advisor

BMW of Jackson

1685 High St
Jackson, MS 39202

4.9
32 Reviews

I HAVE BEEN IN SALES SINCE HIGH SCHOOL. BEEN MARRIED SINCE 2001. I HAVE ONE 15 YEAR SON. AND I LOVE WHAT I DO

4.9

32 Reviews

Write a Review

Dealership Experience

23 yrs

Industry Experience

23 yrs

Specialties & Trainings

SALES AND MGMGT EXPERIENCE

32 Reviews of Michael Lacey

January 28, 2026

Dealership Rating
Employee Rating

They take good care of their customers. They make sure you are satisfied with your purchase. More

by emacmurray35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 08, 2025

Dealership Rating
Employee Rating

Michael Lacy is a wonderful salesman. He made the whole process less stressful. I had a wonderful experience with him. I would definitely recommend him to everyone More

by LARAINE25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

Very pleased with the process from sales to purchase. Michael Lacy is a great customer service representative. More

by kiffy.nixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarrah Brown

November 27, 2025

Dealership Rating
Employee Rating

Everyone here is very nice and welcoming. They are fast getting you in and out. More

by gracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2025

Dealership Rating
Employee Rating

Bmw Service Department is the best, Thanks Adam Gladden for your excellent service over the years! More

by ANNSMITHROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Green

November 14, 2025

Dealership Rating
Employee Rating

Good customer service and timely return on vehicle. Looking forward to a return visit to this dealership More

by istepl22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2025

Dealership Rating
Employee Rating

They are entirely TO SLOW! ! When you have an appointment for a routine oil change it shouldn’t take 3 hours or more to complete. People are taking off work and have other oblig More

by sarahlouisessmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Green, Sarrah Brown, Justin McFarland , Jason? Service Center

October 30, 2025

Dealership Rating
Employee Rating

Majority of the staff are very nice and informative, but the higher management are not down to earth, judgmental, snobby , arrogant, all the negative things you can think of about a person , However as far More

by Thaddiuslambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarrah Brown, Tyrus Page

Oct 31, 2025

BMW of Jackson responded

We appreciate your feedback and we have shared your comments with the team. We hope to provide a more comfortable experience in the future. Please reach out if there's anything else we can do for you. - The BMW of Jackson Team

October 13, 2025

Dealership Rating
Employee Rating

Julius in the service department is wonderful and gets it done for the customer everytime More

by KHARRISLEGALASSISTANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

BMW of Jackson responded

It means so much to us to see your review! Thanks from Julius and the team at BMW of Jackson.

October 09, 2025

Dealership Rating
Employee Rating

Everyone was nice kind Made sure the customers . . was good why we wait it . .everything was clean More

by Iamlilc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

BMW of Jackson responded

We appreciate your kind feedback! See you next time at BMW of Jackson!

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