Michael Monroe

The staff are very welcoming and helpful with the purchase of cars and helping get qualified purchase of cars and helping get qualified More

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I am disappointed to say the least and I hope that others in Nashville aren't being scammed like our family was. Our first purchase of a luxury vehicle was met with nothing but deception from the beginnin in Nashville aren't being scammed like our family was. Our first purchase of a luxury vehicle was met with nothing but deception from the beginning to the end of the 5-hour process. 1. They promised a higher trade in for the car than the purchase price since they claimed the car was discounted below "book" value. That ISN'T possible. 2. They said that the VIN was 1 number off from the car that was used for the test drive. It ISN'T. It wasn't until 4 hours in that we were told that the car we were purchasing WASN'T the car they gave for the test drive. 3. They sold the car for $2K higher than their website price. 4. They never gave the base price of the car when asked. Every figure included something extra. That's on top of the fact that they NEVER told the credit scores used until the end (2-3 hours later) after I had asked multiple times. We found the real car price ($2K below what they sold it to us for), the VIN numbers for both cars (an 8-digit difference), the interest rate ranges (none were close to what we were quoted), and a glimpse of the credit tiers later that same night and the next morning on the EchoPark website. We returned everything the next morning. I can only imagine what is being done to others in Nashville. More

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Antonio was so helpful and he tried his best to get us the best deal. We were there for couple hours and he didn’t give up until he found us the best deal. Thank you Antonio ,this is our 5th car from this the best deal. We were there for couple hours and he didn’t give up until he found us the best deal. Thank you Antonio ,this is our 5th car from this dealer and definitely will come back with more people from my family More

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Very professional Guys! They are not pushy salesman which is great! Also, they have pretty good line of cars! is great! Also, they have pretty good line of cars! More

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Ken and the team were great! Everyone was so helpful and went the extra mile to make sure I was happy with my purchase.will be coming here above any other dealership. went the extra mile to make sure I was happy with my purchase.will be coming here above any other dealership. More

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Gray was such a great help during the car buying experience! He was so kind and honest with me. experience! He was so kind and honest with me. More

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It was an easy experience and I was very happy with the service. Thank you! service. Thank you! More

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