Michael Rosario | Page 3

They were great service got done in less than an hour I was very pleased was very pleased More

by DIJONAYFOSTER Verified Customer Verified Customer

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Not only are they the best team in the area but they were more helpful than the insurance companies were! more helpful than the insurance companies were! More

by wesleyjohansen.business Verified Customer Verified Customer

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Yesterday's purchase was the 6th since 2010. I buy there because they always beat the local competition's price. So much so that I no longer competitive price shop. the front end of the deal was I buy there because they always beat the local competition's price. So much so that I no longer competitive price shop. the front end of the deal was great. The usual no xx, simple negotiation. Now the differences; first no longer can the buyer pick the vehicle, options, and color wanted. In the past sales worked a swap with other Southeast stores so u get the car wanted. Nope options are from the floorplan, or in transit. Next u wait cause the expected delivery date is an estimate. Finance would have been smooth, if the computer didn't crash, which it did. Now comes the inspection and familiarization with all the new tech. This is where Deluca really needs help. Sales only Bluetooth' the phones. Thats all they do tech wise. Now we wait for Deluca's one IT guy for a tutorial on the new tech. That afternoon finance finished 5 deals, and the one IT guy was somewhere with another customer. We had a verbal commitment, a promise, that after the sale we would have the help needed to understand how to set up and use the new tech. That didn't happen. Not the fault of sales, the fault of management, for only having one trained guy in such a busy store. The manuals are a joke unless you're a nerd. Yeah, I'm 76 and not techy. So far U tube has been the most help, but the 25's are too new. My advice insist on tech support before buying. More

by Gillbobc Verified Customer Verified Customer

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Michael was very thorough threw out the whole process, often checking back with me on the situation with my car in the collision shop and following up with the final sale of my purchase; often checking back with me on the situation with my car in the collision shop and following up with the final sale of my purchase; More

by JOHNBOY14025 Verified Customer Verified Customer

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Sean did a great job during the entire process. Great guy and with excellent knowledge of the Toyota line-up.! Great guy and with excellent knowledge of the Toyota line-up.! More

by RON.PARKS.AMC Verified Customer Verified Customer

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People were very helpful. Car is great. As always it took too long. Oh well. Car is great. As always it took too long. Oh well. More

by COOLKAY3007 Verified Customer Verified Customer

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From top to bottom, every member of the Deluca team is great to work with. great to work with. More

by charlie_4301 Verified Customer Verified Customer

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This was my first service check up with the Deluca Dealership and I was amazed at the courtesy, efficiency and speediness at which they worked on my car. Thank you for getting it all done under an hou Dealership and I was amazed at the courtesy, efficiency and speediness at which they worked on my car. Thank you for getting it all done under an hour so I could keep my other appointments on time. More

by lucymarick Verified Customer Verified Customer

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Outstanding Performance will do business and will send you other people to get on board you other people to get on board More

by ellismorris931 Verified Customer Verified Customer

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The staff is willing to go the extra mile. That is from the stand point of quality of work done. Also attitude and explanation, of work needed to give total of vehicle proformance. That is from the stand point of quality of work done. Also attitude and explanation, of work needed to give total of vehicle proformance. More

by aceface91672 Verified Customer Verified Customer

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