Michael S Pundmann

My husband and I are from Southern Illinois, and our positive experience with Pundmann Ford began with a simple phone call. Eric Oetjen in sales answered my call, and because he was so friendly, knowled positive experience with Pundmann Ford began with a simple phone call. Eric Oetjen in sales answered my call, and because he was so friendly, knowledgeable, and helpful, we decided to leave another dealership in South County and make the drive to xx. Charles instead. From the moment we walked into the clean, welcoming dealership, we knew we had made the right decision. Buying a vehicle can be stressful, but Eric and Michael, the outstanding finance manager, made the entire process smooth, straightforward, and stress-free. They were relaxed, professional, and never pressured us or tried to gimmick upsell. The only disappointment was the online pricing. The final price of the truck was $1,500 higher than the advertised online price because of pre-installed accessories that we didn't necessarily need. Those additional costs were not clearly disclosed in the online listing, and we didn't encounter this issue at any of the other dealerships we visited. While this didn't prevent us from purchasing the truck, we believe pricing should be more transparent so customers know exactly what to expect before making the trip. One of the biggest bonuses was the real lifetime powertrain warranty that came with our 2026 Ford F-150. Many dealerships advertise lifetime warranties that come with extensive limitations and fine print, but that wasn't the case at Pundmann Ford. It was refreshing to receive a warranty that truly provides long-term value and peace of mind. Thank you, Eric and Michael, for providing such a positive and stress-free vehicle-buying experience. Despite our concern about the online pricing, your professionalism and great customer service made all the difference. We highly recommend Pundmann Ford to anyone looking for a dealership that genuinely values its customers. Thank you! — Rich & Annette Cole More

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Great experience. Very nice and helpful. This is our second explorer we bought from Pundmann Very nice and helpful. This is our second explorer we bought from Pundmann More

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I needed a replacement for my 2014 f150. after scanning the web for trucks I ran across this 2020 for sale at Pundmann Ford. after I sent an inquiry I received a e-mail right back. Mr. Dunne after scanning the web for trucks I ran across this 2020 for sale at Pundmann Ford. after I sent an inquiry I received a e-mail right back. Mr. Dunnermann is quite knowledgeable about vehicles that he sells and I felt at ease with him. we made the deal. I'm happy with it. the finanacing was easy thanks to Jake, Mike and Loren. More

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They were very friendly and not aggressive on trying to sell you add ons and warranties. sell you add ons and warranties. More

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I had the best experience ever at Pundmann Motor Company. From the moment I walked in, I could feel the difference. It’s a true family‑run business, and they treat you like you’re part of that family. Everyo From the moment I walked in, I could feel the difference. It’s a true family‑run business, and they treat you like you’re part of that family. Everyone was warm, honest, patient, and incredibly helpful throughout the entire process of purchasing my truck. There was absolutely no pressure—unlike most dealerships, they never try to push you into something you don’t want. Instead, they take the time to listen and personalize everything to your wants and needs. On top of that, I’ve had nothing but excellent professional service from their service and parts departments. They always take the time to listen to any issue or concern, work with you to troubleshoot, and their highly experienced mechanics do a fantastic job diagnosing and correcting problems. It’s rare to find a dealership where sales, service, and parts are all equally outstanding, but Pundmann truly delivers across the board. Highly recommend. More

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The staff from sales to finance are the best in the world, helping us every step of the way. world, helping us every step of the way. More

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First time writing a review since buying our Escape. Sales experience was good but my visit at your Quick Lube location for the first oil change was not. Oil change was $149, that's crazy for a 3 cylind Sales experience was good but my visit at your Quick Lube location for the first oil change was not. Oil change was $149, that's crazy for a 3 cylinder motor!! To top it off I look at the bill and you charge $25 for an engine cleaner on a new car. Called the service writer and he says that's what ford recommends, I was charged this without informing me first to give me that option. What a joke, I had my 2015 chevy malibu for 10 yrs and never did engine cleaner on my oil changes and never had any problems. Haven't had a Ford for over 40 yrs, always had a GM vehicle but if that's what it takes to keep it going then I may have made a mistake! Cost of a simple oil change is almost double what I paid for Malibu with full synthetic oil. Also one more thing, always received a free car wash at GM dealer when getting oil change, don't seem to get anything from Ford but higher prices. More

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I have bought 4 vehicles at Pundman Ford now and couldn’t be happier with the purchases. They treat their customers great. be happier with the purchases. They treat their customers great. More

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Kareem was the best Patient , very helpful Spent time explaining the operation of the computer and dash Made the car buying experience simple Also liked Michael Pundmann explaining the operation of the computer and dash Made the car buying experience simple Also liked Michael Pundmann More

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Kareem was great to work with. Mike Pundmann was also great. This dealership I top notch! Mike Pundmann was also great. This dealership I top notch! More

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