Michael Sierra | Page 7

Okay it was just an inspection good timing he was nice and respectful thanks. Jaime and respectful thanks. Jaime More

by lopezmaria1960 Verified Customer Verified Customer

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The service advisor was very helpful and friendly. He was able to provide me with a great service. He was able to provide me with a great service. More

by ramon_hrnndz Verified Customer Verified Customer

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It was a fast process and everybody seemed to be very nice and helpful but I didn’t like the service department, they say one thing and do another. nice and helpful but I didn’t like the service department, they say one thing and do another. More

by s.medlock81 Verified Customer Verified Customer

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I purchased a 2025 Trax activ trim in September 2024. Randomly the car has started coming to a dead stop in the middle of major highways, and just regular roads. It has done it going 30 mph and it has do Randomly the car has started coming to a dead stop in the middle of major highways, and just regular roads. It has done it going 30 mph and it has done it going 70 mph. It has thrown me into the ditch to where I almost hit a tree. It has caused people behind me to go into the ditch and caused road rage because they thought I brake checked them. I’ve had it towed to the dealership twice because the vehicle is physically not safe to be driven. The dealership has had it a total of 18 days off and on every time it’s the same horrible experience they argue about loaner cars and are really rude. First time I dealt with the service manager Chris he literally hung up on me and I was calling him literally while I was in the ditch. Now I’ve been dealing with the other manager Josh don’t recommend him he thinks it’s a joke and tells me to record the issue next time it happens when at the time that’s not what I’m worried about I’m worried about my 3 year old whose in the back seat of the car. Now I’m basically paying for a car that I physically can’t drive due to it almost killing me. They just keep saying oh well it doesn’t do it for us. Josh the other manager did admit to it doing it 1 time with him when he was driving and changes lanes without using a blinker but I’ve talked to several mechanics and that would not cause the car to go into limp mode. My whole family has always purchased from Young Chevrolet but after this I’m done. Every time I ask to speak to the general manager nobody will ever let me. I’m about to take legal action due to having record of taking it to them and them doing absolutely nothing when this is clearly a life threatening issue. Young Chevrolet needs to stand behind what they’ve sold me and it’s like they’re not wanting to. More

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Every time I visit the service department I am always treated with great professionalism and respect. Althought service take a while, they do try to get me out as quickly as possible. treated with great professionalism and respect. Althought service take a while, they do try to get me out as quickly as possible. More

by efinnerty80 Verified Customer Verified Customer

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Quick and efficient. They are very welcoming and friendly here! Also helpful in advising and recommending additional services if needed. They are very welcoming and friendly here! Also helpful in advising and recommending additional services if needed. More

by Kindsey Verified Customer Verified Customer

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Good reliable service in and out in about an hour for oil change and recall work change and recall work More

by Dreambike Verified Customer Verified Customer

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Michael was awesome! Service was quick and smooth I would definitely recommend Michael in the future. Service was quick and smooth I would definitely recommend Michael in the future. More

by DELACRUZ_J88 Verified Customer Verified Customer

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My appointment didn’t go through on the app for an early oil change and the guy working (he was alone) made sure to get me in and taken care of in a quick amount of time! He was super nice and professional. oil change and the guy working (he was alone) made sure to get me in and taken care of in a quick amount of time! He was super nice and professional. Will definitely be going back! More

by Breanna.waldo11 Verified Customer Verified Customer

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Michael Sierra was great - very nice and helpful. Got me in immediately when I came in to get a new tire. Got me in immediately when I came in to get a new tire. More

by Smithvickery Verified Customer Verified Customer

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