Michael Thorpe | Page 5

They have always treated my family right for new and used vehicle purchases, and service. vehicle purchases, and service. More

by KRONEY42 Verified Customer Verified Customer

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Michael was incredibly unresponsive and unreasonable. Even after my car was there for 3 weeks I had to call multiple times a day and text because he would not provide any sort of update. He and the team Even after my car was there for 3 weeks I had to call multiple times a day and text because he would not provide any sort of update. He and the team also insisted that they needed to damage my vehicle more than it was and charge me for the damage because it was a little inconvenient for the. They go upset when I asked them to simple treat my vehicle like it was their own. Shockingly after my push back they found a way to do it the right way. Very disappointed in the experience. More

by ryanddennis Verified Customer Verified Customer

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The service was done as expected. Also he was making sure that i was taken cared of without any issues. Also he was making sure that i was taken cared of without any issues. More

by KHUZEMA Verified Customer Verified Customer

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I found Micheal be very helpful answered all my questions got me in and out in a timely manner and explained everything that was going on with my vehicle got me in and out in a timely manner and explained everything that was going on with my vehicle More

by Denniscriel Verified Customer Verified Customer

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Michael very personable and great demeanor for customer service role. Michael didn't push need for brake service work when depth still in acceptable mm range. service role. Michael didn't push need for brake service work when depth still in acceptable mm range. More

by JCOX25 Verified Customer Verified Customer

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Dan Neuman was incredible. He helped our family when we need to pivot quickly and look for a new vehicle. He even drove to our house. Talk about customer service! Thanks Dan! He helped our family when we need to pivot quickly and look for a new vehicle. He even drove to our house. Talk about customer service! Thanks Dan! More

by Paul.mueller Verified Customer Verified Customer

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They were efficient and timely. The waiting area was comfortable They kept us updated on the status of our car The waiting area was comfortable They kept us updated on the status of our car More

by Cwandsnider1 Verified Customer Verified Customer

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My appointment wasn't showing up on your system but Michael was still able to make sure I was taken care of. He answered my questions. Provided options. Oil change was done in a timely manner. Overall Michael was still able to make sure I was taken care of. He answered my questions. Provided options. Oil change was done in a timely manner. Overall it was a good experience. More

by margs1976 Verified Customer Verified Customer

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Very good service. Team is very friendly and efficient. Highly recommend! Great job by the team! Team is very friendly and efficient. Highly recommend! Great job by the team! More

by meierm00 Verified Customer Verified Customer

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The staff was extremely professional and got me in even though the answering service I called never actually made my appointment. Very grateful though the answering service I called never actually made my appointment. Very grateful More

by paigebrunclik Verified Customer Verified Customer

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