Michael Thorpe | Page 8

Was in and out in a reasonable amount of time. Staff was polite. Just wish we knew what was wrong with my car /: lol Staff was polite. Just wish we knew what was wrong with my car /: lol More

by xoamber9324 Verified Customer Verified Customer

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Would have received a 5 rating but my oil change took 1:40 hours. Too long. Should be no longer than an hour. It took about two weeks wait to get an oil change. If you shorten your change time you can s 1:40 hours. Too long. Should be no longer than an hour. It took about two weeks wait to get an oil change. If you shorten your change time you can service more customers and make more money. More

by BMPOEHLS Verified Customer Verified Customer

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If it weren't for Michael, I'd go there but begrudgingly. Best service advisor, best service department, best sales people this side of the hemisphere. Best service advisor, best service department, best sales people this side of the hemisphere. More

by JUSTME Verified Customer Verified Customer

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Friendly staff, professional and good attention to detail. We always feel welcome Very knowledgeable about vehicle. detail. We always feel welcome Very knowledgeable about vehicle. More

by AJ_HDRIDER2003 Verified Customer Verified Customer

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Very happy with my experience in purchasing the vehicle with exceptional expertise and knowledge thank you with exceptional expertise and knowledge thank you More

by SUEHENRICHS70 Verified Customer Verified Customer

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The staff are very courteous and helpful from the time of setting up an appointment to the actual service provided. setting up an appointment to the actual service provided. More

by Marge Verified Customer Verified Customer

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Bought my truck a year ago from ewald, just had it in for the 30k mile service. Went over everything that was done and replaced in a timely matter. Also have a good conversation with my sales guy if he doesn the 30k mile service. Went over everything that was done and replaced in a timely matter. Also have a good conversation with my sales guy if he doesn’t have a customer. But he does make it a point to say hi every time I’m at the dealership for scheduled standard service appointments. More

by pmainz84 Verified Customer Verified Customer

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Don’t take down my information if you are not going to use it. Not good on follow through with the customer. use it. Not good on follow through with the customer. More

by JEN4DUD Verified Customer Verified Customer

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Arrived at 10:45 for 11;00 service. At 12:10, the vehicle was still parked in exact same spot at when arrived. Took vehicle and left dealership At 12:10, the vehicle was still parked in exact same spot at when arrived. Took vehicle and left dealership More

by JLIEN53 Verified Customer Verified Customer

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It was a great experience. The parts desk and the service desk were extremely helpful. The parts desk and the service desk were extremely helpful. More

by JASONA0901 Verified Customer Verified Customer

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