Michael Trammell | Page 2

Efrain was my salesman, he really great and helpful. Overall I had an amazing experience! Everything was great Overall I had an amazing experience! Everything was great More

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We drove 100 miles to buy a car from grubbs. The best answer i can give is We would do it again First class experience and sometimes that is hard to say about buying a car. But not from gru The best answer i can give is We would do it again First class experience and sometimes that is hard to say about buying a car. But not from grubbs infiniti More

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I purchased a 2022 Chevy Silverado from Grubbs Infiniti of Grapevine TX in March 2024 and I was left very unsatisfied. I was an out of state buyer from the internet and was mislead about the condition and of Grapevine TX in March 2024 and I was left very unsatisfied. I was an out of state buyer from the internet and was mislead about the condition and accident history of the vehicle. The truck had a huge dent in the rear bumper that was conveniently left off of the correspondence with the salesperson Gkheria Collins, even though I asked for an accurate description and videos of the vehicle. The manager Sean Sexton was of no help with "my problem now" (a $1500 repair), even with me having to call and leave a message three times to get a response. And the GM, Brendon Porter, never responded even after leaving three messages for him. It took over a month to send the title and I had to call and ask for it, I'm assuming because of my complaint. Look over these vehicles really well if you're out of town and beware of this dealership and their shady tactics. More

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I have been a long time customer of Grubbs Infiniti and Ken Davis. He is excellent and has always been a pleasure to work with every time I have gotten a new vehicle there. Thank you so much to Ken and to Ken Davis. He is excellent and has always been a pleasure to work with every time I have gotten a new vehicle there. Thank you so much to Ken and to the Grubbs Infiniti team! More

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Everything from finding a car to purchasing car was smooth sailing and pain free . Thankful for such dedicated service and support staff ! The entire process was almost too good to be true . smooth sailing and pain free . Thankful for such dedicated service and support staff ! The entire process was almost too good to be true . More

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I made an online purchase and they made everything quick and simple. Got me approved, got a great deal, along with a nice warranty on a pre-owned vehicle. The most painless car buying experience I've ever h and simple. Got me approved, got a great deal, along with a nice warranty on a pre-owned vehicle. The most painless car buying experience I've ever had. They made me feel important and it was still a welcoming environment even with being an online purchase and home delivery. I am impressed and grateful to your team! Joe O'Day and Mike got it done! Thank you! More

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Salesman John Omotola - I live in Tulsa and recently purchased a new Infiniti QX60 Sensory for my wife from Grubbs Infiniti in Grapevine. I had the good fortune to work with salesman John Omotola who w purchased a new Infiniti QX60 Sensory for my wife from Grubbs Infiniti in Grapevine. I had the good fortune to work with salesman John Omotola who was extremely detail oriented and conscientious. He provided excellent information and guidance throughout the entire process, all the way to ensuring transport delivery of the vehicle to my Tulsa address. He was kind, courteous, and very transparent and honest. His shepherding us with very consistent communication and updates took the stress out of the purchase. I would strongly recommend his services upon your next car purchase...from anywhere. John arranged for the waiver of the delivery fee which made getting the exact car we wanted with delivery to our door a breeze. I found it liberating not to be a captive to the local dealers. Great experience and my wife is loving her luxurious vehicle she received stress-free! Thank you, John! More

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The overall experience was first class customer service. Our initial Sales Consultant Joe O'Day was courteous. Welcomed us to the dealership and provided the requested details for the QX60. Our Sales Consu Our initial Sales Consultant Joe O'Day was courteous. Welcomed us to the dealership and provided the requested details for the QX60. Our Sales Consultant, Miranda Padilla is well versed in the Infiniti products, excellent service, and made us feel comfortable through the entire process. Raza, the Sales Director made sure we were taken care of, he is very professional, honest and willing to work with our goals. Michael in Finance provided vital detailed information about our loan and products. He went above and beyond to assist us with our other vehicle as well. Thank you Grubbs, very satisfied and we will recommend you to our friends and family. More

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Good experiences dealing that dealer. Pending sales issue were resolved in timely manner. I recommend Emmanuel the salesman for your next car sale. Pending sales issue were resolved in timely manner. I recommend Emmanuel the salesman for your next car sale. More

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Very professional quick service kept me informed about my car. Always had a contact number. car. Always had a contact number. More

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