Michael Whelan | Page 11

Truly the best car-buying experience we’ve ever had! We cannot thank the team enough—Jewell Runnels, Domonic Haymend, Michael Whelan, James Pawer, and Morgan Waguespack—for going above and beyond to We cannot thank the team enough—Jewell Runnels, Domonic Haymend, Michael Whelan, James Pawer, and Morgan Waguespack—for going above and beyond to help us find the perfect vehicle for our family. From the start, they treated us with genuine kindness and patience. They listened to what we were looking for, walked us through every option, and made sure we felt confident in our choice. They weren’t pushy at all, just helpful, honest, and incredibly supportive. What really stood out was their dedication. They stayed late, well past closing time, just to make sure everything was taken care of and we didn’t feel rushed. That kind of commitment and customer service is so rare these days, and it meant a lot to us. We came in thinking we wanted one thing and ended up driving away in something even better thanks to their expert guidance. The whole process was smooth, stress-free, and actually enjoyable—yes, enjoyable! If you’re looking for a dealership that genuinely cares and will treat you like family, this is the place. We’re so grateful for the entire team and will absolutely be recommending them to everyone we know. More

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I had an outstanding experience at Allen Turner Hyundai and I can’t thank Jewell Runnels enough for everything she did. I came in with a tough situation, trading in two upside-down vehicles, and despite a and I can’t thank Jewell Runnels enough for everything she did. I came in with a tough situation, trading in two upside-down vehicles, and despite a few early hiccups, she got me into a 2024 Chevy Colorado that had everything I wanted and more. Jewell was patient, professional, and truly listened to what I needed. She never made me feel pressured or rushed, and she stuck with me the entire time. I had visited other dealerships before this, but none of them were willing to put in the effort like Jewell did. I also want to thank the amazing management and finance team — Dominic Haymond, Michael Whelan, James Power, and Morgan Waguespack. I know my situation wasn’t easy, but you all worked so hard behind the scenes to make this deal happen and I’m incredibly grateful for that. This wasn’t a quick or simple sale, but it was absolutely worth it. If you’re looking for a team that genuinely cares and will go the extra mile to help you, ask for Jewell Runnels at Allen Turner Hyundai. She’s the real deal. More

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I worked with Jewell R to help me find an SUV for my business. She met me at my car, and quickly had me ready to test drive the vehicles I had picked out. She was great to talk to on the phone, and ev business. She met me at my car, and quickly had me ready to test drive the vehicles I had picked out. She was great to talk to on the phone, and even better to deal with in person. More

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Super easy process and easy to work with. Jewell was awesome! Will be back for my next vehicle. Jewell was awesome! Will be back for my next vehicle. More

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Initially went in with the intent to look at a certain vehicle. About 20 minutes prior to appointment time for this vehicle received a text stating it was out on loan. We were already on the way. So we we vehicle. About 20 minutes prior to appointment time for this vehicle received a text stating it was out on loan. We were already on the way. So we went, unfortunately. Cue the yo-yo sale. We were told we were approved for financing from Gulf Winds by Morgan, financing was never a concern as my spouse has an almost 800 credit score and we have low debt to income ratios so perfect. We check the mail and find a denial letter from Gulf Winds, dated the same day we purchased. We have now had the car about two weeks, even went back in post purchase, was never told We were never approved. Now I know dealers will often do spot sales without financing secured but that was not ever discussed. We were point blank told we were approved and where from. Now financing fell through, the car had already had mechanical issues (sensor out and dash lights popping up), and when we reached out to the sales woman we used she did not respond. At this point, they can have this car back, I’ll take the trade and down payment back. Currently debating on filing a complaint with Florida Department of Highway Safety and Motor Vehicles as they have a portal for this. We bought a car from Ford about a week after this ordeal, zero issues. Smooth. No financing issues. Nothing. Save the headache, buy elsewhere. More

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Easy to work with. Responded to all my requests. Showed all the vehicles at my request to make the best decision. Responded to all my requests. Showed all the vehicles at my request to make the best decision. More

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Was afraid I wouldn't Qualify and Ali and James worked their magic and got me in a beautiful new car !!! Appreciate all of the time and effort put in to get me back on the road again. their magic and got me in a beautiful new car !!! Appreciate all of the time and effort put in to get me back on the road again. More

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All staff members were amazing! Jewel runners is the absolute best! Will be back to buy wife and daughter a car in the next couple weeks! Jewel runners is the absolute best! Will be back to buy wife and daughter a car in the next couple weeks! More

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Amazing staff! ! Will be buying another car from jewell very soon!! She is absolutely wonderful! ! Will be buying another car from jewell very soon!! She is absolutely wonderful! More

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Great and quick service today in Pensacola! Jewell was great and we’ll be returning for future purchases. Jewell was great and we’ll be returning for future purchases. More

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