Michalene Martin
Michalene Martin at Diamond Buick GMC of Alexandria

Michalene Martin

Sales

Diamond Buick GMC of Alexandria

5803 State Hwy 29 South
Alexandria, MN 56308

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Michalene Martin

September 11, 2026

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Employee Rating

I worked with Michalene and found her to take ownership of my issue. She explained my options throughly and we concluded our business in a reasonable amount of time. She, along with just about everyone More

by thesheppardgroup
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Recommend Dealer
Yes

August 31, 2026

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Very friendly and helpful. Michalene showed me everything I needed to know about my new Buick More

by sawerk
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Recommend Dealer
Yes
Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for the great review! We’re glad Michalene made your experience easy and took the time to make sure you felt comfortable with your new Buick. We appreciate you choosing Diamond Buick GMC and hope you’re loving your new ride!

August 27, 2026

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Both of them were great! When Michealene saw the passenger front window wasn’t working, she immediately brought it to service so that it could be repaired before leaving. More

by mnchele
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Purchase Time
Recommend Dealer
Yes
Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for the great review! We’re glad Michalene was able to catch the issue with the window and get it taken care of before you headed home. We appreciate you choosing Diamond Buick GMC and hope you’re enjoying your new vehicle!

August 26, 2026

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They always take great care of me. I have referred multiple people to purchase vehicles from Diamond. Casey in the service department is super cool. More

by A-bone
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Recommend Dealer
Yes

Other Employees Tagged: Casey Hammerback

Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for your continued support! It means a lot to us that you’ve trusted Diamond enough to send friends and family our way. We’re also glad Casey continues to take great care of you — we’ll be sure to pass along the shoutout!

August 21, 2026

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The service at Diamond has always been excellent! They are all very accommodating and go out of their way to make your visit a good experience. More

by kjbanister
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Recommend Dealer
Yes
Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for the wonderful review! We’re glad to hear our team continues to provide you with excellent service and goes the extra mile to make each visit a great experience. We truly appreciate your continued trust in Diamond Buick GMC!

August 20, 2026

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We were so impressed with Michalene and the assistance she gave us purchasing a used vehicle for our Grandson. She is at the top of the list for customer care and helping us with everything. Amazing deale More

by Stella
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Recommend Dealer
Yes
Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you so much for sharing this! We love hearing that Michalene made such an important purchase for your grandson a great experience. She truly cares about the people she works with, and we’re lucky to have her on our team. Thank you for trusting us to help your family find the right vehicle, and we hope your grandson is loving it!

August 20, 2026

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We have purchased three vehicles from Diamond Buick GMC in the past few years. We have been very happy with the dealership. More

by debsuckow
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Recommend Dealer
Yes

Other Employees Tagged: Tim Pederson

Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for continuing to choose Diamond Buick GMC! Having the opportunity to help you with three vehicles over the years means a lot to our entire team. We truly appreciate your continued trust and look forward to being here for you for many years to come!

August 18, 2026

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Diamond Buick GMC in Alexandria Minnesota took an unfortunate experience and turned it into a good experience. Unfortunately, shortly after I purchased a used vehicle, the transmission started giving More

by FOXCG1
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Recommend Dealer
Yes
Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for sharing your experience and for giving us the opportunity to work through this with you. While we certainly wish you hadn’t experienced an issue with your vehicle, we’re glad our team was able to listen, work with you, and find a solution everyone felt good about. Taking care of our customers matters just as much when something goes wrong as when everything goes right. We truly appreciate your patience, your trust in our team, and especially your recommendation!

August 09, 2026

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Diamond Buick GMC has care of GMC pickup for two years. Love the service department. Now I have a new 2026 Buick Envision and my wife and I love it. More

by davidtaffe58
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Recommend Dealer
Yes
Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for continuing to trust Diamond Buick GMC, David! We’re so glad our Service Department has taken great care of your GMC pickup over the past two years, and it means even more that you chose us when it was time for your new 2026 Buick Envision. We hope you and your wife enjoy every mile in your new Envision, and we look forward to taking care of it for years to come!

August 08, 2026

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In my opinion, service at Diamond Buick is always exceptional. I often recommend DB to my friends. More

by joen.duerre
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Recommend Dealer
Yes
Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for your continued trust in Diamond Buick GMC, Joen! Hearing that you consistently receive exceptional service from our team means a lot to us. We especially appreciate you recommending our dealership and Service Department to your friends. Thank you for choosing Diamond Buick GMC in Alexandria, MN — we’re grateful to have you as a loyal customer!

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