Micheal Johnson
Micheal Johnson at Courtesy Nissan

Micheal Johnson

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

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4.4
25 Reviews
4.4

25 Reviews

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25 Reviews of Micheal Johnson

May 23, 2025

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Employee Rating

We happy that we have Nissan the car is great Nissan service is always wonderful. We recommend Nissan for our families and friends. More

by asefnabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2025

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Employee Rating

It was fine, my car had a problem and Courtesy Nissan installed a new battery and fixed two recall items. More

by raycorderjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 19, 2025

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Employee Rating

all service requested done in a timely manner, staff was courteous/attentive! the facility was clean/comfortable. More

by al_gilmore
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Al_gilmore, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

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Very good service easy to get in and out. Cleaned truck made sure I didn’t need anything else More

by schille_bob
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2025

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Very fast service the washed truck and try to make me buy anything they just offered i More

by bobsschille_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Bobsschille_bob, we are so pleased you enjoyed your visit to Courtesy Nissan! We can't wait to see you again, have a great day.

May 15, 2025

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Employee Rating

My car 2011 Murano. First time check got code P101.replace MAF sensor. Charge $1025. Two weeks later runs 155 miles same problem same code coming.they checked said vacuu More

by jamesliu981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2025

Courtesy Nissan responded

Jamesliu981, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 12, 2025

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Employee Rating

Service department did not check car for safety. Brakes were faulty and a big liability for dealer. My son could have died if the brakes did not work properly. Sales Manager was uncaring and unap More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 15, 2025

Courtesy Nissan responded

Laura9341, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 12, 2025

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Employee Rating

Service center was very bad and unqualified mechanics. I would not have a car serviced at this location. More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 15, 2025

Courtesy Nissan responded

Laura9341, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 12, 2025

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Employee Rating

Michael Johnson is the best in the service department. He always goes above and beyond his duties in making sure my car is in tip top shape. More

by MEDISCRIPT03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 06, 2025

Dealership Rating
Employee Rating

Service was phenomenal. Micheal did a great job. Made the entire process easy and seamless. More

by dbaucham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1

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