Michelle Bencic
Michelle Bencic at Victory Toyota of Ashtabula County

Michelle Bencic

Service Manager

Victory Toyota of Ashtabula County

2972 Gh Dr
Austinburg, OH 44010

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4.8
41 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

37 yrs, 4 mos

4.8

41 Reviews

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41 Reviews of Michelle Bencic

October 13, 2026

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Employee Rating

Everyone was very kind and helpful. I really appreciated the clear explanation of the work i was having done as well as what workmy vehicle might need in the future. More

by DJLEESON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandyn Spoon

October 10, 2026

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Best service experience. Friendly efficient, and very attentive to your needs. Highly recommended victory Toyota. More

by janice.fontana
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Recommend Dealer
Yes

September 28, 2026

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Would highly recommend them to anyone looking for a vehicle and the service department is outstanding More

by flbertrand59
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Recommend Dealer
Yes

Other Employees Tagged: Chad Whetro

Sep 28, 2026

Victory Toyota of Ashtabula County responded

Your recommendation for anyone seeking a vehicle, along with your praise for our service department, truly highlights our team’s efforts. Our service team is pleased we could take care of your Toyota Tacoma’s service needs. Danny Benage danny.benage@vagmgt.com

September 24, 2026

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I visit there when up North, usually an oil change/tire rotation. Needed a hybrid cooling fan last year too. More

by alavea01
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Recommend Dealer
Yes
Sep 30, 2026

Victory Toyota of Ashtabula County responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Toyota of Ashtabula County. Danny Benage danny.benage@vagmgt.com

September 24, 2026

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Performed all work as expected. Communicated with me through out the service appointment. Notified me of additional work needed. More

by jimcarle
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Recommend Dealer
Yes
Sep 24, 2026

Victory Toyota of Ashtabula County responded

We’re glad the service on your RAV4 Hybrid met your expectations and that our team kept you informed throughout. Knowing you valued being alerted to additional work needed means a lot to our service department. Danny Benage danny.benage@vagmgt.com

September 10, 2026

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Good communication, took my Sienna in for a recall repair and got a loaner, easy to schedule and straight forward response to what they were doing and getting the loaner paperwork done. My only concern is th More

by mattlimberg
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2026

Victory Toyota of Ashtabula County responded

Thanks for sharing about your experience with Victory Toyota of Ashtabula County. We appreciate your business and hope to see you again soon! Danny Benage danny.benage@vagmgt.com

September 06, 2026

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There was an issue with a previous service and they corrected it and comped an oil change. Michelle was pleasant throughout. More

by Dmpvl
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Recommend Dealer
Yes
Sep 10, 2026

Victory Toyota of Ashtabula County responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Danny Benage danny.benage@vagmgt.com

September 02, 2026

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Great service, car was done earlier then we expected. Will definitely go back for service. More

by becky_2250
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Recommend Dealer
Yes
Sep 02, 2026

Victory Toyota of Ashtabula County responded

Knowing that your Camry was ready sooner than expected means a lot to our service team. We’re glad you’ll choose us again for your service needs. Danny Benage danny.benage@vagmgt.com

April 09, 2026

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Crew works very well together. Very personable. Great waiting area.. Very easy to find & get to from main highway More

by BUNG440
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Recommend Dealer
Yes
Apr 09, 2026

Victory Toyota of Ashtabula County responded

Thank you for highlighting the teamwork and friendly service during your RAV4 maintenance. We’re glad you found the waiting area comfortable and our location easy to reach from the main highway. Danny Benage General Manager danny.benage@vagmgt.com

February 19, 2026

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No pressure, polite and professional staff. If I’m ever in the market, I will certainly come back.. They make you feel comfortable about your purchase. More

by michael.russo82
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Recommend Dealer
Yes
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