Michelle Bencic

Good communication, took my Sienna in for a recall repair and got a loaner, easy to schedule and straight forward response to what they were doing and getting the loaner paperwork done. My only concern is th and got a loaner, easy to schedule and straight forward response to what they were doing and getting the loaner paperwork done. My only concern is the did a courtesy inspection and showed everything is fine but there were some inconsistenties such as marker they performed tire rotation but commented "wheels were not removed." Both cannot be true. I do not care if they did not rotate them, they were not asked to and not part of the service, the inconsistency of the checkmark and comment is the problem. Combine that with two of the tire pressures were blatantly incorrect, marked 36 for all including spare, but front when I dropped off and again when I picked up were 39 & 38. Tread depth seemed accurate but how do I truly trust that complete inspection is accurate with those inconsistencies. I am sure the work is fine and I know the inspection is courtesy mostly for their liability, but either do it accurately or skip it. More

by mattlimberg Verified Customer Verified Customer

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There was an issue with a previous service and they corrected it and comped an oil change. Michelle was pleasant throughout. corrected it and comped an oil change. Michelle was pleasant throughout. More

by Dmpvl Verified Customer Verified Customer

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Great service, car was done earlier then we expected. Will definitely go back for service. Will definitely go back for service. More

by becky_2250 Verified Customer Verified Customer

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Crew works very well together. Very personable. Great waiting area.. Very easy to find & get to from main highway Very personable. Great waiting area.. Very easy to find & get to from main highway More

by BUNG440 Verified Customer Verified Customer

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No pressure, polite and professional staff. If I’m ever in the market, I will certainly come back.. They make you feel comfortable about your purchase. If I’m ever in the market, I will certainly come back.. They make you feel comfortable about your purchase. More

by michael.russo82 Verified Customer Verified Customer

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We went in looking for a specific vehicle and within minutes our sales rep. had the vehicle out for us and described everything in complete detail. The financing went as planned and was very easy for us minutes our sales rep. had the vehicle out for us and described everything in complete detail. The financing went as planned and was very easy for us. The whole experience was very professional! More

by andoverrobin Verified Customer Verified Customer

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Happy with my service. Always am there. Very nice job. Used a coupon and that made it even better Always am there. Very nice job. Used a coupon and that made it even better More

by busdrivertony Verified Customer Verified Customer

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Our sevice appointment went well. All were kind, the appointment was completed quickly and efficiently, and we had no problems. All were kind, the appointment was completed quickly and efficiently, and we had no problems. More

by ben210 Verified Customer Verified Customer

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Strange. You have to call Michigan to make a service appt. They try to sell you every thing they can to raise the fee. You have to call Michigan to make a service appt. They try to sell you every thing they can to raise the fee. More

by Lahjwh Verified Customer Verified Customer

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Always a wonderful experience! Service personal are so kind and helpful and sales reps are knowledgeable and amazing to work with! Service personal are so kind and helpful and sales reps are knowledgeable and amazing to work with! More

by GEMSRMYFRIEND Verified Customer Verified Customer

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