Michelle Folk
Michelle Folk at Thomas Cumberland Subaru

Michelle Folk | Page 10

Sales Manager

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

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4.4
256 Reviews
4.4

256 Reviews

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256 Reviews of Michelle Folk

June 22, 2021

Dealership Rating
Employee Rating

I just leased my first EV from Thomas. Kara Owens was who I worked with in this transaction and she was amazing. They worked hard to get me the Kona that I was looking for. She advised me on all my options a More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens

Jun 23, 2021

Thomas Cumberland Subaru responded

Thank you for leaving us this great review, Jerry! Kara is awesome! We are happy to hear that she was so helpful during your visit with us. Thank you for your business! We look forward to seeing you again!

June 10, 2021

Dealership Rating
Employee Rating

I was very nervous about purchasing a different vehicle. There was absolutely no pressure for me to buy but I ended up finding and getting the exact vehicle that was right for me. Wayne was wonderful and I More

by DC Wiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Kifer, Zach Lease

Jun 15, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this great review! We are glad to hear that Wayne and Michelle took such great care of you during your visit with us. We sincerely appreciate your business and we look forward to seeing you again in the future.

May 27, 2021

Dealership Rating
Employee Rating

Nice selection of new and used vehicles. Bailey was wonderful and helping me make an informed decision on my new car. From the time we met until I drove away he made sure I was taken care of the while More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hansel

May 28, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this great review! Bailey is one of the best! We are happy to have him on our Thomas Team! We sincerely appreciate your business and hope to see you again in the future!

May 12, 2021

Dealership Rating
Employee Rating

Staff was very friendly and helpful. Thomas gave me an excellent offer on the vehicle I traded in. I would recommend Thomas to family and friends. Overall great experience. More

by Shelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaylyn Rapson

May 24, 2021

Thomas Cumberland Subaru responded

Shelley, we're so happy to hear you had a great experience at Thomas Cumberland! Thank you for your business and recommendation!

May 05, 2021

Dealership Rating
Employee Rating

Great people to work with, would highly recommend. Went above and beyond to help us get into the car we wanted the most. Thanks again for all your help More

by dc3018
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McFarland

May 06, 2021

Thomas Cumberland Subaru responded

Thank you for the review and recommendation! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business and we hope to see you again in the future!

May 01, 2021

Dealership Rating
Employee Rating

First time at dealership, Great customer service. We will definitely be repeat customers and tell family and friends. Very fast and smooth transaction from test drive to signing. More

by DaveC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Hoffman, Jeremy McFarland

May 06, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this wonderful review! We are happy to hear that you had such a great experience at our dealership. We strive to provide our customers with an upfront, transparent, and hassle-free experience. We sincerely appreciate your business! We look forward to seeing you again!

April 14, 2021

Dealership Rating
Employee Rating

Everyone took the time to listen to what I wanted and helped me figure out other options when I didn’t like what I thought I wanted. More

by Sierra33!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Nate Hoffman

Apr 21, 2021

Thomas Cumberland Subaru responded

Sierra, thank you for taking the time to leave us this great review! We are thrilled to hear that you had such a great experience with our team members. We sincerely appreciate your business and we hope to see you again!

April 09, 2021

Dealership Rating
Employee Rating

Upfront, honest, great service, all around great dealership. This is the second purchase from this dealership great experience both times. The next time I purchase a vehicle I'll go to Thomas Cumbe More

by rongrabensteinjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder

Apr 21, 2021

Thomas Cumberland Subaru responded

Thank you for leaving this wonderful review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We sincerely appreciate your business and thank you for choosing to be apart of the Thomas Family! We look forward to seeing you again!

April 07, 2021

Dealership Rating
Employee Rating

Very calm, laid back, and friendly experience. Very helpful staff, maintained covid guidelines, and took time needed with professional manners. Thank you very much! This was our 4th purchase at Thomas. More

by Thedennisons2014
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder , Chris Carpenter

Apr 21, 2021

Thomas Cumberland Subaru responded

Thank you for leaving us this great review! We are thrilled to hear that you had such a great experience at our dealership. We sincerely appreciate your business and we hope to see you again!

March 24, 2021

Dealership Rating
Employee Rating

The truck I wanted to look at was at the Bedford location. Patrick told me instead of me running to Bedford he would bring the truck to Cumberland. Within a few days the truck was in Cumberland . More

by rongrabensteinjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder

Mar 30, 2021

Thomas Cumberland Subaru responded

Thank you for leaving us this great review! Our Customer Experience Specialists do their best to make the car buying process simple and hassle-free! We sincerely appreciate your business, and we thank you for choosing Thomas Cumberland! Enjoy your new truck!

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