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Michelle Manzo

Overview Reviews (111)

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Michelle Manzo

ASM

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.8

111 Reviews

Overview Reviews (111)

Industry Experience

16 yrs, 1 mo

Languages Spoken

English

Spanish

4.8

111 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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111 Reviews of Michelle Manzo

January 25, 2026

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He agreed $700 for 4 TPMS. Bill came to $900. Years later hes there still. In a hurry I drop my keys for my storage locker and my dads house. Now the locker missing my xxxx Bill came to $900. Years later hes there still. In a hurry I drop my keys for my storage locker and my dads house. Now the locker missing my xxxxxxx, flare wrenches, brake tools, stud removers, Toyota specific alternator tool, assorted others all in one bag. Should have stayed away More

by DDLueBaskin2

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Recommend Dealer

Other Employees Tagged: John Dilauro

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Jan 27, 2026 -

Empire Toyota of Huntington responded

Were sorry to hear of you review. We would like to speak to you on your concerns. Pelase contact our Service Manager, Romeo Mejia, at (631) 759-9176 or at romeom@eagny.com.

Jan 25, 2026 -

DDLueBaskin2 responded

Also $200 KD brake spring and emergency brake wrenches. Mostly all of my 3/8 sockets and extensions. No pictures so locker insurance at storage Bellport won’t help

January 21, 2026

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prompt courteous service. Showed up early took care of my service needs and was out the door within an hour as promised Showed up early took care of my service needs and was out the door within an hour as promised More

by john.cunsolo

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Mayreli Ventura

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Jan 22, 2026 -

Empire Toyota of Huntington responded

John, It's great that we took care of you even though you showed up early, and getting you out the door within an hour as promised is exactly what we aim for. Thanks for the positive feedback, we really appreciate it and can't wait to help you again!

December 17, 2025

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Michelle and team was great to work with and veey helpful with my rav4 repair. with my rav4 repair. More

by Shall89

Verified Customer

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Recommend Dealer

Yes

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Dec 18, 2025 -

Empire Toyota of Huntington responded

On behalf of Michelle and our team, thank you for this generous review. Please rest assured knowing that we will give you and your rav4 the care that you deserve if you were to come back for future services. We hope to welcome you back sometime, take care!

December 15, 2025

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Excellent service! Fast and efficient. Will be using them for all future service work on my Highlander Fast and efficient. Will be using them for all future service work on my Highlander More

by sharif.elmatary

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Sunny Dalavai

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Dec 16, 2025 -

Empire Toyota of Huntington responded

We are delighted to hear that we have earned you loyalty because of our fast and excellent service. Our team will work diligently to make sure your Highlander receives the quality service you deserve every time you visit. Thank you for writing to us, take care!

November 07, 2025

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Their waiting area is always comfortable and spacious to pass the time easily and service is excellent pass the time easily and service is excellent More

by marzeet

Verified Customer

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Recommend Dealer

Yes

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Nov 07, 2025 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are pleased to hear that our team provided you with a top-notch experience. It is our pleasure to serve you and we hope to see you again the next time you are in need of automotive service.

October 27, 2025

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Excelente servicio muy profesionales los recomiendo 100 por ciento mi auto lo dejaron muy bien por ciento mi auto lo dejaron muy bien More

by victoralvizure75

Verified Customer

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Recommend Dealer

Yes

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Oct 28, 2025 -

Empire Toyota of Huntington responded

Le agradecemos que nos dejó esta recomendación de 100%. Nos daría alegría poder volver a ayudarle con sus servicios de automóvil en el futuro, nosotros nos aseguraríamos de brindarle otro excelente servicio profesional.

July 28, 2025

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I was really so appreciative of the staff at Empire. I was taken right on time. Michelle is to be commended for her helpful personality. My problem was handled quickly .I am and have already issued I was taken right on time. Michelle is to be commended for her helpful personality. My problem was handled quickly .I am and have already issued praises for your company. More

by JOEBAR59

Verified Customer

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Recommend Dealer

Yes

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Jul 30, 2025 -

Empire Toyota of Huntington responded

Joe, Thank you for taking the time to share your experience with us. We are pleased to know that Michelle has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

June 29, 2025

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Michelle Manzo was very professional and detail oriented. She explained vey well the problem with my car tire readings and what needed to be done. I appreciated her expertise. She explained vey well the problem with my car tire readings and what needed to be done. I appreciated her expertise. More

by JoyceF

Verified Customer

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Recommend Dealer

Yes

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Jul 02, 2025 -

Empire Toyota of Huntington responded

Joyce, Michelle and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

June 19, 2025

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Very friendly staff, accommodating comfortable waiting room.And I was in and out in no time.Perfect job room.And I was in and out in no time.Perfect job More

by biggs

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Recommend Dealer

Yes

Other Employees Tagged: Mayreli Ventura

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Jun 20, 2025 -

Empire Toyota of Huntington responded

Hello, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

May 29, 2025

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Best in Class Service from Michelle and Romeo, highly recommend Toyota for your future car recommend Toyota for your future car More

by Hennessyvs1970

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Recommend Dealer

Yes

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May 30, 2025 -

Empire Toyota of Huntington responded

Hennessy, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Michelle! Thank you for your recommendation!