Miguel Farinas | Page 7

Nice people not car sales like at all The experience was pain less and simple was pain less and simple More

by Rosenstockneil Verified Customer Verified Customer

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They were professional and efficient. I like the friendliness and no-nonsense approach. It was a real pleasure buying my car from them! I like the friendliness and no-nonsense approach. It was a real pleasure buying my car from them! More

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The salesperson who helped us was Juan Carlos. He is a good employee. He was so good with the customer. He is a good employee. He was so good with the customer. More

by Jessica Blanco Verified Customer Verified Customer

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Everything was very straightforward, and no one tried to play any games - even in the finance office. play any games - even in the finance office. More

by stammja Verified Customer Verified Customer

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As soon as I came to the dealership I was greeted with a welcoming smile I felt like everyone there was very professional and the environment and experience was very welcoming from the time I arrived to the welcoming smile I felt like everyone there was very professional and the environment and experience was very welcoming from the time I arrived to the time I departed More

by MOORE.TWEETY Verified Customer Verified Customer

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Good customer service. Helped a lot with all my questions. I would recommend him 100% Helped a lot with all my questions. I would recommend him 100% More

by BAUTFE3008 Verified Customer Verified Customer

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Very lovely very clean very social homey atmosphere , served me water, I liked everything about the Kia dealership served me water, I liked everything about the Kia dealership More

by MARBLACK39 Verified Customer Verified Customer

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I have been dreading getting a new car: the annoying process, the ridiculous market, the disingenuous sales folks - who hunt you down and then take it personal when you just want to test drive and not p process, the ridiculous market, the disingenuous sales folks - who hunt you down and then take it personal when you just want to test drive and not purchase the same day. I’ve encountered just about all the various types of scenarios in these past months when it comes to buying car. Let me add too, my mother and I have been to all the different dealerships to look at suvs and compare shopping experiences. Horrific! From the moment I stepped into Kia Coral Springs, we were greeted with smile and no nonsense egos or arrogance. I asked for Miguel Farinas, who has one of the best reviews, and was luckily greeting immediately. Note, that we were worried that this initial positive welcome would change as we proceeded to talk. But… Miguel informed us of options, let us test drive and never made us feel uncomfortable or unwelcome. He took the time to answer all of our questions. Printed information and said to us, “I’m here when you need me”. Guess what? We returned. And we bought the car! Super customer friendly process, far exceeded what we expected and experienced elsewhere. It started with Miguel, but with all the other Kia Coral Springs team members we met, the experience was simply excellent. At every milestone of the purchasing process, Miguel was nearby, checking in and ensuring we were taken cared of- it showed. Once we were done and ready to roll out, late in the evening, Miguel was still there waiting for us… taking the time to explain the finer details to ensure we would drive off fully immersed into our new car. Miguel treated us like family, and I will always appreciate his humanity in working with us. His attitude made all the difference! Miguel, THANK YO for your greatness. I highly recommend Miguel, many times over. And to KIA the management team, you have a star in Miguel. To the finance team, Mark - what a gentleman, he treated my mother and I with care. Recognized our needs and was able to effectively help us throughout the process. He was clear and transparent. Excellent experience. Thank you Mark for your charm and professionalism, particularly in representing a sector that’s become so devoid of these - you standout, KIA is fortunate to count on your expertise. Luis, from the moment he welcomes you with a smile and takes you into his office, he demonstrated patience and an ability to help us navigate our choices without feeling any pressure. We felt seen and understood. Thank you Luis! Your knowledge of the process, the ease with which all the paperwork and various elements came together put us at ease! On behalf of my mother and I, we are grateful. May KIA continue to support your growth for many more years to come. Last but not least, to Martin in the insurance department- you brought humor, attention and help to us, ensuring we got a good deal so that we could walk out the dealer with everything we needed in terms of protection, thank you! Despite how busy you were, we appreciated your concern and willingness to answer our questions and help us get everything just right. We wish KIA Coral Springs, much success, these teams are all aligned in terms of attitude, customer centricity and everything that adds to superior customer service. We will not forget this experience and will recommend to anyone looking for a new vehicle to give you a visit. More

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MIGUEL at Coral Springs Kia was very helpful and and worked with me in purchasing my new Kia. The process was easy and was delivered as promised. worked with me in purchasing my new Kia. The process was easy and was delivered as promised. More

by MCORMIO Verified Customer Verified Customer

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Great customer service Miguel was excellent when explaining everything and making the change from Toyota to Kia. I’m really glad Miguel was able to help us explaining everything and making the change from Toyota to Kia. I’m really glad Miguel was able to help us More

by VENEMARCUNES.22 Verified Customer Verified Customer

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