Miguel Martinez

Anthony Flores and his team were fantastic! We came in he was organized, attentive and transparent. His manager Michael Rocha was very helpful in making sure we got a great deal on my new upgra We came in he was organized, attentive and transparent. His manager Michael Rocha was very helpful in making sure we got a great deal on my new upgraded Jeep Renegade. Thank you Kim and tiffany for clear communication. Your team really took care of me. More

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I would not recommend this dealership to anyone. I had a terrible experience here as a customer. I had a terrible experience here as a customer. More

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I unknowingly purchased a new 2026 vehicle in December with pre-existing mechanical and electrical issues. Within one week, the car was already back in this dealership’s service department—twice within ju with pre-existing mechanical and electrical issues. Within one week, the car was already back in this dealership’s service department—twice within just days. After escalating to speak with a manager for clarification, I was given apologies and assurances. However, when I reported that the problem continued immediately after the second service visit, I was met with complete silence. For weeks now, the sales manager, service manager, and service advisors have ignored my calls, texts, and emails. These issues are real and documented with photos and videos. Despite this, management dismissed my concerns, saying it was “normal for a showroom car” and that the vehicle was “working itself out.” That is unacceptable for a brand-new car. During the purchase, I was also told that leaving a 5-star review would help close the deal, so I strongly encourage future customers to be skeptical of this dealership’s ratings. This dealership seems focused only on quick, easy repairs. When a problem requires actual investigation, you’re ignored. One service manager even told me, “we don’t get paid to try to figure something out.” The only positive experience I had was with Niko in sales. Everyone else—Miguel, Jose (“Nacho”), Isaiah, and Donovan—was unresponsive or dismissive. More

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Julio is a great salesman and is very patient. Doesn’t get fazed when you try to haggle for a great price. Doesn’t get fazed when you try to haggle for a great price. More

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I leased 3 vehicles from this dealership. I was greeted with friendly staff every visit. I purchased 2 Wrangler's and a Charger. I test drove each vehicle and was given alternative options an I was greeted with friendly staff every visit. I purchased 2 Wrangler's and a Charger. I test drove each vehicle and was given alternative options and also thorough explanations. Great service and great deals. I will be referring my family and friends. Miguel Martinez is a great manager and made the process of leasing my 3 vehicles a breeze. He is an asset to the company and would highly recommend working with him Jestin and Caeden again. Jestin and Caden were extremely polite and personable. No pressure just doing there best to negotiate the terms I wanted within their abilities. More

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I called and was connected to sales person Julian. He confirmed they had the vehicle and confirmed price. I drove one hour, took a test drive and then Julian told me the vehicle comes with $5k added c He confirmed they had the vehicle and confirmed price. I drove one hour, took a test drive and then Julian told me the vehicle comes with $5k added cost that could not be removed. What a dishonest person. A good old fashion car salesperson. Avoid this place at all costs. More

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The sales staff exceeded my expectation. Enjoyed working with Caitlyn, Tony and Alfonso in sales. Took great care of our needs. The only thing was to get to finance the process was a little Enjoyed working with Caitlyn, Tony and Alfonso in sales. Took great care of our needs. The only thing was to get to finance the process was a little slow but once the process started was smooth and fast. I would recommend this dealership and would definitely return again More

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I initially took my 2017 Ram 1500 in for the routine scheduled transmission fluid service. They informed me that the transmission was totaled, which made zero sense since it was working perfectly when I scheduled transmission fluid service. They informed me that the transmission was totaled, which made zero sense since it was working perfectly when I brought it in. Thankfully I had a lifetime MOPAR warranty which covers the transmission. Fast forward to after they had the truck for SEVEN weeks without doing the repair - MOPAR stepped in and said they won’t cover the repair, which was complete xx. After fighting a losing battle with them for two more weeks, I had to decide to either pay $16,000 cash to fix it or take a hit and trade it in for $3,000 (cash value was $24,000). Meanwhile they wouldn’t give me a loaner or rental so I ended up paying about $2,800 to rent a car while the truck was there. Zero reimbursement. Insane. Soooo then I decided to just cut my losses and move on. I agreed to trade the Ram in to them and buy something new off the lot. They gave me a pretty good deal on a new Grand Cherokee. On signing day, they assured me the new vehicle would be detailed, fluids checked, tires inflated, etc. Well they didn’t have any of that done but I didn’t have time to wait. So I called them right away when I got home to set up a time for them to complete those things. Nobody got back to me. Then I realized the vehicle had no oil or wiper fluid, tires were not inflated properly, and the interior and exterior were dirty. Not what you would expect when you buy a new car! Contacted them again, no answer. Started calling daily, no help. FIVE WEEKS later I finally got the general manager involved. He assures me they’ll take care of me. No call back though. I wake up for work one day and the car won’t start and is undrivable. Had to get it towed in to the dealer. They received the vehicle and began work on it. Another five days go by with no call back. I finally just got a ride there so I could get to the bottom of it since nobody would get back to me. They finally got everything done and fixed the issue with it not starting, detailed it, fluids, etc. But it took them over 6 weeks to get me sorted out after I drove it off the lot, and 13 weeks since I initially brought the Ram in for routine maintenance. . All in all, I lost $23,000 of value on my Ram, spent $2,800 on rentals, $450 on uber, and $15,000 down payment on the new vehicle. Suffice to say, this entire experience was an absolute nightmare. Absolutely abysmal customer service, total lack of accountability, no follow up or follow through, and overall unprofessional behavior by them. I would never recommend this dealership to anybody. However, the actual service department did their job correctly. So that’s why I gave two stars instead of zero. For shame Knight, for shame. (Insert middle finger emoji) More

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Sebastian was very knowledgeable and helpful. He helped me get the deal I wanted.he made the whole transaction easy..thank you.. He helped me get the deal I wanted.he made the whole transaction easy..thank you.. More

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Terrible Experience with Knight Claremont Chrysler Dodge Jeep Ram - False Advertising and Unprofessionalism I had an absolutely awful experience with Knight Claremont Chrysler Dodge Jeep Ram. I was misle Jeep Ram - False Advertising and Unprofessionalism I had an absolutely awful experience with Knight Claremont Chrysler Dodge Jeep Ram. I was misled from the very beginning by their false advertising and poor business practices, and to make matters worse, the store manager, Miguel, was completely unhelpful and unprofessional throughout the entire process. First off, I was drawn in by an online price, but when I finally got to talk to someone from the dealership, I quickly learned that the listing price was just a bait-and-switch tactic. There was no explanation for the misleading ad. It felt like a deliberate attempt to waste my time and take advantage of potential customers. Miguel, the store manager, was incredibly dismissive when I pointed out the issue. Instead of taking responsibility or offering any sort of resolution, he was condescending and brushed me off as if my concerns didn't matter. His lack of customer service was shocking and left me feeling completely disrespected. It was clear that he didn't care about retaining my business. I also witnessed a number of questionable business practices. There were hidden fees added to the final price that weren't disclosed upfront. The lack of transparency and honesty made me extremely uncomfortable and left me regretting ever considering that dealership. In short, my experience with Knight Claremont Chrysler Dodge Jeep Ram was an absolute disaster. The false advertising, Miguel's unprofessional behavior, and the shady business practices have completely turned me off from ever considering this dealership again. I would strongly recommend looking elsewhere if you value honesty and respectful customer service. More

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