Mike "Anthony" Hernandez

Very helpful, understanding, and flexible. They truly are people who want to help. Thank yall! They truly are people who want to help. Thank yall! More

by adam.peery7 Verified Customer Verified Customer

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We purchased a vehicle from this dealership, provided a down payment, and signed a contract. Despite repeated requests, they refused to provide us with a copy of the paperwork, claiming it would be emailed down payment, and signed a contract. Despite repeated requests, they refused to provide us with a copy of the paperwork, claiming it would be emailed, but it never was. Instead, we received multiple excuses. Now, we are being told that the financing did not go through, that they want the car returned, and that the contract is invalid — yet they still refuse to give us a copy of the documents we signed. This experience raises serious concerns about transparency and professionalism. If you choose to do business here, insist on receiving all paperwork in hand before leaving the dealership. Do not rely on promises that it will be sent later, as that was not our experience. More

by Reanahood Verified Customer Verified Customer

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