Mike Arguello

Terrible experience. The vehicle was advertised online at one price. At the dealership, a mandatory $699 "appearance protection" fee was added on top. I asked to have it The vehicle was advertised online at one price. At the dealership, a mandatory $699 "appearance protection" fee was added on top. I asked to have it removed — the salesperson said no. I escalated to a manager named Ben, who also refused and later left me a voicemail confirming: "If you're buying a car from us, that's coming with it no matter what. So there's nothing we could do with that in terms of taking it off." This is illegal in California. Vehicle Code § 11713.1(e) requires dealers to sell at the advertised price — the only permitted additions are taxes, registration, and doc fees. Paint protection isn't on that list. California's Honest Pricing Law (Civil Code § 1770(a)(29), SB 478) is even more explicit: if a fee is mandatory, it must be in the advertised price. The AG's own FAQ says disclosing the fee elsewhere doesn't satisfy the law. Meanwhile, their own website says: "With us, there are no hidden fees, commission rates, or unpleasant charges." A mandatory fee that isn't in the advertised price is a hidden fee by definition. They also refused my 5% APR pre-approved outside financing and offered 8% after a soft pull confirmed my score was around 800. And I waited 40 minutes before being seen — with an appointment — while roughly 15 employees stood around idle. I've filed complaints with the FTC, California Attorney General, California DMV, Placer County DA, and the BBB. On March 13, 2026, the FTC sent warning letters to 97 auto dealer groups nationwide about exactly this practice. If you're shopping here, know your rights before you sit down. More

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Great experience. They explained everything and got clarification when needed. Not a stressful experience at all. Mike and Joe were polite, helpful, and we did not fee They explained everything and got clarification when needed. Not a stressful experience at all. Mike and Joe were polite, helpful, and we did not feel pressured at all. More

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Mike was excellent, and very patient. Looking forward to purchase another vehicle with him. Great service and professional. Looking forward to purchase another vehicle with him. Great service and professional. More

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This was the smoothest purchase I’ve ever experienced. Huge thank you to Scotty for the generous appraisal. Huge thanks to the finance managers, Mike, and Izabelle for making this deal possible. Would def Huge thank you to Scotty for the generous appraisal. Huge thanks to the finance managers, Mike, and Izabelle for making this deal possible. Would definitely recommend this dealership to anyone. More

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I worked with Mike Arguello at EchoPark and he was very efficient, patient, and answered all my questions. I didn't feel like I was getting hustled like I usually feel at dealerships and every step of thr efficient, patient, and answered all my questions. I didn't feel like I was getting hustled like I usually feel at dealerships and every step of thr process was explained thoughly. More

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Very helpful gentlemen explained with patience and was relaxed we turkey appreciated his help Thank you relaxed we turkey appreciated his help Thank you More

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Awesome dealership and reasonable prices for vehicles. I would come here to buy more cars. I would come here to buy more cars. More

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Made the process easy and seem less! Love my new car. Thanks for everything Mike! Love my new car. Thanks for everything Mike! More

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Mike A was very helpful and worked with me to help me find the perfect car. Thank you again find the perfect car. Thank you again More

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Did me a huge favor when I had an issue with my title. So grateful for their kindness and patience So grateful for their kindness and patience More

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